IT Support

at  Enterpryze Consulting Ltd

IT SUPPORT

• Working Location: Mons, Belgium
• Security Clearance : NATO Secret
• Language: High proficiency level in English language

ESSENTIAL QUALIFICATIONS/EXPERIENCE:

· Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional
· Proven Experience in troubleshooting user access, permissions and profiles
· Proven Experience working with Microsoft System Centre Configuration Manager
· Proven Experience working with Active Directory Objects, user accounts and permissions
· 3 years’ experience working in an ICT CIS environment
· 3 years’ experience supporting IT users, desktop hardware and software
· 3 years’ experience working in an IT administration role
· Knowledge of the capabilities and deployment of Personal Computers (PC)
· Knowledge of current operating systems and office automation software

· Install, maintain and operate the full range of computing, printing and network devices required to deliver systems and services for customer office automation
· Install and configure for use, COTS software on networked and standalone workstations
· Install and configure client software on workstations
· Configure upon request local server software and configure special peripheral devices
· Create, maintain and troubleshoot user access issues for static and mobile devices
· Work with Organisational Units in Active Directory and Group Policy Objects
· Execute support requests, work orders and other tasks
· Prepare software packages for automatic deployment
· Contribute to IT Security compliance and remediation
· Contribute to incident, change, configuration and asset management processes through ITSM toolkit