IT Support

at  Little Zaks

WHO WE ARE:

At Little Zak’s Academy, we believe in providing top-notch early childhood care and education in a safe, welcoming, and nurturing environment. Guided by the Early Years Learning Framework (EYLF) and the National Quality Framework (NQF), we foster dynamic environments for intentional teaching and spontaneous learning.

WHAT YOU’LL DO:

• IT Support: Resolve day-to-day IT issues promptly.
• New Setups: Install hardware, set up profiles, and ensure smooth onboarding for new centres.
• Cybersecurity: Implement and maintain robust cybersecurity measures.
• MDM Management: Enrol and manage Mobile Device Management solutions.
• Vendor Liaison: Obtain competitive quotes and ensure timely issue resolution.
• IT Audits: Conduct regular IT audits to ensure optimal functionality.
• Process Documentation: Write and maintain IT process documents.
• Inventory Management: Manage IT inventory across services.

ROLE REQUIREMENTS:

• Rapid IT query response.
• Minimised system downtime.
• Accurate process documentation.
• Zero cybersecurity breaches.
• Efficient centre setups.
• MDM enrolment for centres.
• Prompt vendor follow-up.
• Adherence to IT audit checklists.