IT Support
at Norak Technologies Ltd
Lagos, Lagos, Nigeria -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 07 Aug, 2024 | Not Specified | 09 May, 2024 | 1 year(s) or above | It Support,Interpersonal Skills,Maintenance,Communication Skills | No | No |
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Description:
JOB SUMMARY
We are looking for technically skilled candidate with good problem-solving abilities for the position of IT Support. The duties include being a point of contact for all IT related questions at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other duties.
- Minimum Qualification: HND
- Experience Level: Entry level
- Experience Length: 1 year
REQUIREMENTS:
- Experience in IT support and systems maintenance.
- Experience with computer and networking
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Attention to detail.
- Good problem-solving skills.
- The ideal candidate must be an academic graduate
- Must have completed NYSC
Location: The candidate must live around Ajah, Lekki and it’s environs
Responsibilities:
RESPONSIBILITIES:
- Providing support to users and being the first point of contact for problem resolution.
- Troubleshooting hardware, software, and network issues.
- Installing and configuring hardware and software components.
- Keeping accurate and detailed descriptions of services performed while on a service call
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
We are looking for technically skilled candidate with good problem-solving abilities for the position of IT Support. The duties include being a point of contact for all IT related questions at the user level, responding to user needs in a timely manner, and ensuring the optimal running of all systems, among other duties.
- Minimum Qualification: HND
- Experience Level: Entry level
- Experience Length: 1 yea
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Proficient
1
Lagos, Nigeria