IT Support Officer

at  ASC Pty Ltd

ASC is Australia’s submarine company. We built the Royal Australian Navy’s Collins Class submarines, sustain them, and are now delivering their Life of Type Extension to increase the boats’ service lives. We have also been selected by the Australian Government to sustain and jointly build the nation’s nuclear-powered submarines – the largest and most complex industrial undertaking in Australia’s history.
Our work is interesting and meaningful, contributing directly to Australia’s national security. We offer rewarding roles that provide the opportunity to grow your career, and the flexibility to balance life and work. A career at ASC is like no other, delivering a deeper purpose we can all be proud of.

ABOUT THE OPPORTUNITY

We are looking for a motivated and proactive individual to work as part of our team providing IT support services to staff at the Submarine Training & Systems Centre on Garden Island. In this role you will support users, maintain hardware, software and back-end infrastructure for a range of specialist networks. If you love innovation you will also have the opportunity to provide advice and assistance to bring new training technologies on line while recommending improvements to how we provide IT services. ASC’s IT services directly support the delivery of high-quality training to the next generation of Navy’s submarine crews. This is a unique opportunity to work alongside civilian ASC staff and uniformed Navy personnel in a supportive workplace with an important role delivering Australia’s submarine capability.
Activities will include network maintenance, configuration changes, account administration, maintaining asset registers and services together with day-to-day user helpdesk and hardware support. You will follow a combination of Defence and ASC policies and procedures, particularly with regard to security and customer service standards.

Please refer the Job description for details