IT Support Officer (m/f/d)

at  Constructor University Bremen gGmbH

If you enjoy a dynamic, international working environment and like to work in a highly motivated and friendly team, you are in the right place! You can expect an open corporate culture with flat hierarchies as well as interesting and challenging tasks. As part of your induction, you will be optimally prepared for your area of responsibility.
Become part of our Constructor Community and complete the team “IT” in the north of Bremen as a
IT Support Officer (m/f/d)
(Full-time; 38.5 hours/week; unlimited)

Your responsibilities:

• Lifecycle management for hardware and software of university computers
• Consulting users to solve IT-based tasks and ensure proper and timely processing of day-to-day business
• Identify, analyze, solve and communicate incidents and problems (in accordance with ITIL).
• Identify, develop, implement, document and communicate sustainable changes to infrastructure, services and services from solutions developed in day-to-day operations
• Coordinate control and coordination activities within task-oriented teams in a professional manner
• Create and maintain process and technical documentation
• Ensure knowledge transfer to other employees and train new employees professionally

Your qualifications:

• Successfully completed dual vocational training or bachelor’s degree, in each case with subject-specific further training - or instead successfully completed master’s, technical college or university studies
• Very good knowledge of Microsoft Windows and Microsoft Office
• Knowledge of MacOS, Linux and mobile systems an advantage
• Basic knowledge of scripting and automation, server; networking and telecommunication standards, technologies and products
• Certifications for Microsoft Server as well as MacOS, Linux advantageous
• Excellent communication skills in German and English

What you can expect at Constructor University:

Constructor University is dedicated to equal opportunity employment and invites applications from individuals of all backgrounds, irrespective of gender identity, gender expression, age, physical characteristics, disability, nationality, ethnic and cultural backgrounds, social and political affiliations, religion, family status, pregnancy, or sexual orientation. We are committed to ensuring fair treatment for all applicants and preventing any form of discrimination. Constructor University actively encourages applications from women and minority groups. Particularly, we invite candidates with extensive international experience to apply, aiming to further enrich the diversity of our university.

• The result counts: trust working hours for work-life balance
• Possibility to work remotely
• Individual on-boarding, career- and development planning
• Company fitness program offers with EGYM Well Pass (former Qualitrain)
• Green campus with recreation areas, take the tour:

https://info.constructor.university/campustour/

• Constructor University has extensive programs on sustainability and environmental sustainability

Your application:
For any further information regarding this position, please contact Andreas Weste (Director of IT), via Mail at
aweste@constructor.university
or job-application@constructor.university.
Apply today - it’s simple and uncomplicated. We look forward to getting to know you. Click on the Apply Button and proceed through the individual steps to complete your application.
The review of applications will begin immediately and will continue until the position is filled.
Please note that only applications submitted through the official application portal will be considered for recognition.
If you like working with happy, enthusiastic colleagues, you’ll enjoy your career with us

• Lifecycle management for hardware and software of university computers
• Consulting users to solve IT-based tasks and ensure proper and timely processing of day-to-day business
• Identify, analyze, solve and communicate incidents and problems (in accordance with ITIL).
• Identify, develop, implement, document and communicate sustainable changes to infrastructure, services and services from solutions developed in day-to-day operations
• Coordinate control and coordination activities within task-oriented teams in a professional manner
• Create and maintain process and technical documentation
• Ensure knowledge transfer to other employees and train new employees professionall