IT Support Specialist

at  Kazamer

• Full Time
• Dubai
  The IT Support Specialist will provide technical assistance to staff and play a crucial part in ensuring the optimal use of our hardware and software technologies, adhering to and enforcing company IT protocols, and promptly reporting critical issues to the department head.
  This role will consult with IT managers and other departments, providing IT assistance to staff and customers, training end-users on hardware and software, resolving errors, monitoring system performance, and staying updated on technological advancements. The successful candidate will thrive in a fast-paced environment, demonstrating approachability and confidence in delivering professional support.

Job Responsibilities

• Investigate, diagnose and solve system related problems
• Install and upgrade software
• Test upgrades
• Schedule installation work, to minimize disruption
• Diagnose and solve hardware or software problems
• Comply with organisation procedures to ensure integrity and security of the system

Job Requirements

• Ex-Saipem Engineers are encouraged to apply
• Engineering degree in IT related field (IT, Science, Polytechnic, IT Diploma)
• Minimum 5 years of work experience in IT Engineering role
• Excellent command of English language
• Experience in working with the following applications/systems:
• SD-WAN architecture
• CISCO Campus LAN,
• WAN architecture
• Windows Server Microsoft, Azure SharePoint

• Investigate, diagnose and solve system related problems
• Install and upgrade software
• Test upgrades
• Schedule installation work, to minimize disruption
• Diagnose and solve hardware or software problems
• Comply with organisation procedures to ensure integrity and security of the syste