IT System Manager - Clinical Trial Supplies and Clinical Operations

at  Ascendis Pharma

On-siteHellerup, Capital Region of Denmark, DenmarkSite Management, HR & IT, Global ITFull time1280
Description
Do you get excited about making good applications even better? And do you have an interest in understanding application configuration as well as business processes?
Then you might be our new IT System Manager.
Ascendis Pharma is a visionary and ambitious company, which offers you an opportunity to become involved in the development of ground-breaking therapies in a clinical setting.
You will be joining the new Product Team in Global IT that will be supporting our Clinical Trial Supplies and Clinical Operations business functions.
In Ascendis Pharma we are a cloud-first, zero legacy system environment. You will have excellent development opportunities in a very flexible environment where “the way we do things here” is open for discussion.
We are currently on a journey to implement agile methodology and a product-mindset in the ways we work, and we need you and the rest of Global IT to help us find our way moving forward.
As IT System Manager, you will be the expert in the applications your team supports. You will:
understand how business requirements translate to configuration changes
ensure the deployment, validation, and documentation of the changes
ensure that the end-users get the training and support they need to get most out of the applications
maintain a close relationship with the application vendors and understand which new features may benefit the business

Responsible for maintaining and improving our applications, including regulatory compliance (GxP)
Ensure understanding of business processes and requirements, and translating these to technical requirements for the vendors to implement
Work with the other members on the team to develop application roadmaps aligned with business and IT goals
Coordinate with cross-functional stakeholders such as IT infrastructure, QA IT, Software vendors, support partners to ensure efficient delivery of applications changes
Responsible for system administration and technical support, for instance ensure user administration and incidents are managed efficiently
Develop training material and ensure well-trained user base
Ensure periodic reviews are conducted to maintain compliance to GxP regulation
Develop application documentation as per SDLC methodology and operational documentation such as SOPs, work instructions and user manuals
Manage and maintain oversight over maintenance and support partners
The successful candidate has 5+ years of experience as a system manager, application analyst, solution architect, validation manager or something completely different. Ideally you have worked in a biotech, pharmaceutical company or consultancy catering to the pharmaceutical industry.
We know that talent can come in many shapes and forms. We expect you to have a Master’s degree, but which scientific field you’ll come from is secondary. The most important is that you are well versed in with IT processes, and that you have focus on how to create value with the business to help patients.