IT Technical Specialist

at  Exceed HR and Recruitment

JOB OVERVIEW

• Date Posted: Posted 12 hours ago
• Location: Cape Town, Western Cape
• Job Title: IT Technical Specialist
• Education Level: Diploma
• Job Level: Intermediate
• Minimum Experience: 3 - 5 Years

REQUIREMENTS:

• 4-5 years’ experience with Windows 11, Windows 10, Windows 7/8 and MS Office 2016-2021.
• Experience supporting MacOS.
• Experience with N-Able products including N-Central, Cove Data Protection and Mail Assure.
• Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, as well as other Office 365 applications.
• Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies.

• Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform.
• Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
• The position responsibility requires independent analyses, communication and problem solving.
• Work is performed with little supervision and requires initiative and judgement.
• To Progress/close incidents to satisfactory conclusion on the incident system.
• Works with vendor support contacts to resolve technical problems.
• To provide a mentor and training role to co-workers.
• Other Duties as required.