IT Technical Support Officer
at Murdoch Childrens Research Institute
Parkville, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 31 Jul, 2024 | USD 63976 Annual | 18 Jun, 2024 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Role Type: Full Time ongoing contract
Salary: $63,976 p.a plus superannuation
Join MCRI IT - Empowering Excellence in Information Technology Support!
Responsibilities:
Technical Excellence: Tackle help requests, document incidents, and resolve issues promptly using diagnostic tools. Provide in-person, hands-on assistance at the desktop level, ensuring a swift and effective problem resolution
Service Desk Management: Manage service desk calls, offering first-line telephone consulting to address user concerns. Be the go-to resource for network printer support, contributing to a seamless IT environment
Collaborative Approach: Work closely with all Operations groups at MCRI, fostering collaboration and contributing to a cohesive IT strategy. Report to the IT Operations Manager and uphold SLA expectations
Flexible Support: Embrace the challenge of onsite business hours support and participate in rostered after-hours on-call telephone support. Your dedication ensures our IT services are available whenever needed
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Help Desk
Graduate
Proficient
1
Parkville VIC, Australia
