IT Technician - Automotive Industry

at  Autopolis

Description
You will be part of a team composed of 4 IT Technicians and will participate in the maintenance of a computer park of 400 workstations.
You need to manage the installation of new users.

REQUIRED SKILLS

• You are an organized and efficient communicator, able to work autonomously.
• You excel in a team environment (small team) and are happy to share information and experiences with others.
• You have several years of experience in network management.
• You like to take ownership of the systems and become an in-house expert through self-training.
• Experience with virtual servers, storage, Microsoft (AD).
• You have a good knowledge of the Office suite (365).
• Knowledge of SQL and PHP would be an asset.

USEFUL SKILLS

You must speak and write French and English.
You are customer-oriented, seeking to understand user needs.
Languages French English Education Bac +

• Ensure the first contacts with Help Desk users at the 1st and 2nd level
• Open and track tickets.
• Apply and create internal IT procedures for the company.
• Pick up the phone in order to help users.
• PC Rollout & Business Application Installation
• Active Directory maintenance in a Hybrid environment; Microsoft 365 environment
• Install and maintain Windows systems (Server and Workstation) and network management.
• User support, troubleshooting, and access management management