IT Technician

at  Tate

Kingspan Data & Flooring is part of the Kingspan Group PLC and comprises manufacturing locations in the UK, Ireland, Germany and Belgium, servicing markets across Europe & Middle East. Kingspan Data & Flooring Technology originated in the traditional commercial office sector for raised access flooring and, more recently, is supporting accelerated growth in the data centre industry.
As the world’s largest raised access flooring manufacturer, supplier, and installer, we have been involved in the delivery of a wide range of flooring solutions for some of the most prestigious buildings in Europe. We continue to develop innovative products for use in commercial buildings, data centres and large retail premises and today we offer a full specification and consulting service. Our business in Europe is growing and it’s an exciting time to help shape our future direction.
We are committed to equality, diversity and inclusion in the workplace and are an equal opportunities employer.

QUALIFICATIONS:

• Have a working understanding of Terminal Services and/or a Citrix environment.
• Have a working knowledge of Windows server.
• Have a working knowledge of O365, including managing and maintaining SharePoint and OneDrive.
• Must have excellent timekeeping and communication skills, with the ability to work as part of a team or on own initiative.
• Must demonstrate a good attitude to work and be flexible to challenges and changes.
• Full driving Licence with the ability to travel as and when required.

DESIRABLE CANDIDATE REQUIREMENTS:

• Advanced Windows Server.
• Networking (Switch configuration, VLANS)

• Fault-finding and maintaining servers, PC’s, network infrastructure hardware and software (including laptops) used in the organisation.
• Manage IT projects and deployment to a high level including documented detail.
• In a business-like manner accurately log details of reported Incidents and Service Requests.
• Monitor, update and escalate calls to ensure Service Levels are achieved.
• Ensure all IT activities, including relocating IS, telephone and office equipment as requested by key personnel during business hours, strictly in accordance with Health and Safety guidelines.
• Ensure all IT activities are compliant with the Kingspan IT manual and any activities falling outside the Kingspan IT Manual governance are logged and either resolved or escalated where appropriate.