IT Training Coordinator

at  Tearfund

Tearfund is looking for a dynamic IT Training Coordinator for our exciting global environment, working to maximise the productivity and online safety of our staff.
Are you a clear thinker and confident communicator, with adaptable presentation skills, and an understanding of cross-cultural issues in a demanding international relief environment?

We regularly hear from staff worldwide who struggle to use IT due to a lack of familiarity or skills. You will be responsible for providing high-quality IT Training and core competencies to our users with;

• IT training needs assessments across the organisation,
• development of high-quality Staff IT effectiveness training,
• development of Staff IT ‘Safe use’ training, to keep our charity’s data safe,
• monitoring and delivering risk-reduction IT training to users who access Tearfund data & systems

Key Objectives to ensure consistent, accurate, and effective IT training across all Tearfund staff for

• Google Workspace skills
• Basic IT skills (including working in a globally dispersed & mobile organisation)
• Basic Cyber & Data Protection skills

Do you have good IT skills, and can research new software and changing technologies?
You will develop or adapt key IT Training modules to be part of corporate inductions, country/site orientations, and mandatory annual staff competency tests.
Are you good at trouble shooting issues, and handling all the “How do I” questions?
This post would work alongside IT Support to help provide the “on demand” support for Excel/Sheets, Calendar, Mail, and other essential applications users work with daily.
Applicants must be committed to Tearfund’s Christian beliefs.
Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.
Contract: This is a part time (17.5 hours per week) contract, flexible working hours will be considered. The full time salary is £31,990 per annum and the part time salary is £15,995 per annum.
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

• IT training needs assessments across the organisation,
• development of high-quality Staff IT effectiveness training,
• development of Staff IT ‘Safe use’ training, to keep our charity’s data safe,
• monitoring and delivering risk-reduction IT training to users who access Tearfund data & system