ITSM Architect

at  Charterhouse

Our federal government agency client is seeking a Service Management Solution architect for a multi ear program of work

• Direct and govern the design of solution architectures to deliver specific Project outcomes within a Service Now Environment
• Review solution architectures
• Provide technical guidance related to the Service Now Platform
• Ensure solution architectures are fit for purpose and meet the business requirements
• Ensure solution architectures are aligned with the Program Design Standards, other Project’s solution architectures.
• Liaise with Product Managers and the Business Program to ensure solution architectures are fit for purpose and meet the business need.
• Liaising with vendors, ICT, security and system integrators in relation to technical design and/or delivery to facilitate Program outcomes.
• Specifying key solution components and platforms, giving consideration to functionality, data, security, integration, infrastructure and performance.
• Tailor the Open Group Architecture Forum (TOGAF) framework, methodologies, principles and techniques to facilitate architecture development within the Program.