JIRA Administration Consultant

at  TRIAEM LLC

Providing exceptional solutions for our customers requires proven experience and positive results. At TRIAEM, we care and invest in our people to ensure they are prepared to deliver superior services across a wide array of mission challenges. We specialize in systems engineering & architecture, scientific & technological analysis, data management, and cyber security solutions. With over ten years of experience supporting the US Government and International Partners, we know what it takes to ask the right questions, capture the right information, and deliver timely, accurate solutions.
Caring and investing in our people means an environment where you can learn and grow while continuously being challenged. We offer industry-leading benefits and paid time off that allow you to focus on supporting our customers while maintaining the important work/life balance. If you are looking for a company that values you as an individual and welcomes your ideas, contributions, and experience, TRIAEM is the place for you!

REQUIREMENTS AND EDUCATION

• Bachelor’s degree plus 6 years of experience, or master’s plus 3 years of experience in government Program and Information Technology Management or a related field. No degree with 15 years of relevant experience.
• Expert in JIRA/Confluence tracking tools. Experience in Tableau.
• Experience in leading team-tasks for modifying complex applications programs from specifications and Discrepancy Reports.
• Demonstrated experience and thorough understanding of the NSG Tasking, Processing, Exploitation and Dissemination (TPED) mission and the systems that enable that mission.

Supervises and manages the daily activities of configuration and operation of business systems that may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization and performs system capacity analysis and planning. Aid to users in accessing and using business systems. Additionally, the Contractor implements standardized JIRA and Confluence processes, along with coordinating and implementing them within the Agile workflows. The administrator is responsible for managing business processes associated with existing software development contracts and contractors while ensuring the team members are aware of proper procedures for records management and identification of process gaps that need attention and/or correction.

• Ensures that each record has all fields completed, in line with policy and procedures.
• Track suspense’s for corrective action and follow through with Government notification of any delinquent actions when necessary.
• Ensures software developers comply with Government record creation and management policies for all entries in JIRA and Confluence.

o This includes correct: Documentation of Scope, Descriptions, Acceptance Criteria, Record Titles, Start and Finish Dates, Record Types (Solution Epic LBC, Solution Epic MVPf, Program Epic MVPf, or Feature), and Capability Descriptions.

o Ensure all work is recorded in JIRA and/or Confluence.

• Ensures integration of JIRA and Confluence and any other Government provided software to conduct Release Train Management and to visualize status at various levels.
• Orchestrates workflow(s) of various software development efforts, maintain records in JIRA and Confluence at the enterprise level for all projects, and synchronize with other Agency’s programs.
• Works at the IPA-level using expertise in JIRA and Confluence for data entry and record keeping. Support IPA in enforcing Government policy and procedures in their respective release trains to ensure accurate work-related record keeping.
• Works with RTM Teams to educate them on proper use of JIRA and Confluence and how to establish and maintain linkages between taxonomy levels within JIRA.
• Manages and schedules all transfers of JIRA data from Release Train low side JIRA instances to high side JIRA. Ensures all transfers preserve data and linkages accurately.
• Monitors progress of each facet or feature of work and ensures completion dates and all status entries are always up to date and well maintained.
• Works at the Management Team level and provides guidance, direction, and support to the Release Management Team.