Jnr Quality Assurance Analyst - Dev Environment

at  Travellab Group

Our Travelstart team is looking for a Junior Front-end Quality Assurance (QA) Analyst for our Development environment!
As a Front-end QA Analyst in our Development team at Travelstart, you will ensure the quality and functionality of your designated front-end platforms. You will conduct detailed manual end-to-end testing, identify and document bugs, and work closely with both backend and front-end development teams to resolve issues.

REQUIREMENTS

• Previous experience in QA (1-3 years), particularly in a manual front-end testing role.
• Familiarity with Jira or similar bug-tracking tools.
• Basic understanding of backend and frontend development processes.
• Strong analytical and problem-solving skills.
• Excellent communication and client-facing skills.
• Ability to work collaboratively in an agile team environment.
• Travel industry experience is beneficial but not required.
• Knowledge of SaaS platforms and B2B applications.
• Experience writing and executing acceptance tests.
• Understanding of agile methodologies and practices.
• Ability to quickly learn new tools and technologies.
• Ability to work to tight delivery deadlines.
• Detail-oriented with a passion for ensuring high-quality deliverables.
• Min qualification of Matric/NQF4 or equivalent.
• A Tertiary Software Development qualification would be beneficial - e.g. IBSQ
• Previous experience in the Travel environment like OTA’s, would be an advantage.

• Manual End-to-End Testing:
• Conduct thorough testing of new features and updates to ensure they meet quality standards and function as intended.
• Acceptance Test Writing:
• Develop comprehensive acceptance tests to verify that all requirements are met before deployment.
• Bug Triage and Logging:
• Manage the triage process for incoming bugs and issues, ensuring they are accurately documented and tracked on the Jira board.
• API Testing:
• Use Postman to test APIs, ensuring they are robust, reliable, and meet specifications.
• Client Liaison:
• Serve as a primary point of contact for clients, addressing their concerns, providing support, and ensuring their satisfaction with the platform.
• Collaboration:
• Work closely with backend and frontend development teams to diagnose and resolve issues, ensuring seamless integration and functionality.
• Agile Participation:
• Actively participate in agile ceremonies, including sprint planning, stand-ups, and retrospectives, contributing to continuously improving team processes.
• Client Training and Onboarding:
• Assist in training and onboarding new clients to the platform, providing them with the necessary knowledge and support to use our services effectively.