JobStart Junior Digital Account Executive - Client Services

at  ProfileTree

JOBSTART JUNIOR DIGITAL ACCOUNT EXECUTIVE - CLIENT SERVICES

ProfileTree is an award-winning web design and digital marketing agency based in Belfast, helping our clients to generate leads and sales through structured digital strategy, sleek web design and engaging digital content. Due to continued growth, a number of exciting opportunities now exist to join our team as a Junior Digital Executive within Client Services, Digital Strategy, Business Development, Web Design, Admin and/or Operations.

ESSENTIAL REQUIREMENTS

• Minimum 1 year’s experience in a similar role
• Meet JobStart Scheme eligibility criteria https://www.nidirect.gov.uk/articles/jobstart-scheme#toc-2
• Passion for excellent customer service
• Passion for digital and/or marketing
• Excellent communication skills
• Strong time management skills

• Assist in managing a portfolio of client accounts
• Develop and nurture strong client relationships, acting as the main point of contact for your assigned clients, keeping them fully informed of project process and driving client retention
• Support the project process for all of your assigned clients’ projects
• Collaborate with delivery teams to facilitate project delivery and ensure client satisfaction
• Participate in client meetings, aiding in project review discussions and maintaining detailed project records
• Record all projects elements and communications on the project management system
• Record all projects elements and communications on the project management system
• Contribute to the development, maintenance and sharing of clear project documentation throughout the life of the project, for clients and internal stakeholders