Junior Business Analyst, IT

at  Vancouver Foundation

ABOUT US

Vancouver Foundation is a community foundation that serves Vancouver and all of BC. We bring together the generosity of donors with the ideas and energy of people and communities across the province. Every year we fund a diverse mix of grants, both large and small, that help to build healthy, vibrant, equitable, and inclusive communities. Considered a leader in responsive grantmaking and systems change, Vancouver Foundation is the most significant funder of charities in BC outside of government.
As a community foundation, we’re committed to ensuring everyone has a place in our mission. We are on a journey to actively align all aspects of our work — both internally and externally — to our commitment to equity, inclusion, and a more just society.
For a view into our world, please visit: www.vancouverfoundation.ca (http://www.vancouverfoundation.ca)

DESIRED EXPERIENCE/EDUCATION/SKILLS

• 2 to 4 years of experience in IT-related positions, ideally in the social sector.
• Post-secondary education preferred in a relevant area of expertise.
• Experience in business analysis & project coordination preferred.
• Excellent oral & written communication skills.
• Excellent presentation & training skills.
• An analytical mindset & a problem-solving aptitude.
• Knowledge of IT systems design, reporting, documentation, and implementation.
• Interest in the latest IT developments, especially surrounding AI.
• Ability to work autonomously and knowledge of agile team structures.
• Some Salesforce knowledge preferred.
  We know that there is rarely an ideal or perfect candidate for a job, and we are actively working to eliminate barriers in our employment process. If you have experience similar to what is described above—or if the core activities in this role are exciting to you, but you do not meet the above exactly—we encourage you to apply and elaborate in your cover letter.

MAIN RESPONSIBILITIES

• Advise leadership on technology and/or process gaps, risks, and avenues for improvement with respect to the Foundation’s tech tools & applications.
• Drive innovation, efficiency, and automation within the IT team and its business processes/workflows, with a focus on data, cloud technologies, & ethical AI.
• Lead & support AI & other emerging technology initiatives across the Foundation, including supporting policy development keeping up to date with relevant research.
• Support development of new IT methods and solutions for the Foundation while staying abreast of best practices and nonprofit trends.
• Support key stakeholders on how to best align IT systems with both the Foundation’s and IT department’s objectives, including analyzing new tool requests.
• In line with strategic placemats, support Project Managers with communication & documentation, planning, requirements gathering & analysis, reporting, and tracking financials.
• Support Senior Manager, IT, with org-wide digital engagement & technical literacy initiatives, furthering the IT pipeline while deepening relationships with internal stakeholders.
• Liaise with application owners and support them in following the application lifecycle, including gathering feedback & ongoing training needs as well as identifying opportunities regarding new & existing capabilities of systems.
• Support the Data Governance Council, internal Super User Group(s), and the Change Advisory Board etc., as required.
• Coordinate, evaluate, and deliver foundational training & support for Enterprise IT systems, working closely with application owners in the business units.
• Execute the IT onboarding process for new staff in collaboration with the Foundation’s MSP as required, to support the Manager, IT Operations.
• All other duties as assigned.

ACCOUNTABILITY

Reporting to Senior Manager, Systems & Digital Engagement