Junior Business Process Analyst
at Boston Scientific Corporation
Warszawa, mazowieckie, Poland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 13 Aug, 2024 | Not Specified | 14 May, 2024 | 1 year(s) or above | Kaizen,Microsoft Office,Artificial Intelligence,English,Sap,Tableau,Process Automation,Ml,Powerpoint,Machine Learning,Six Sigma,Excel | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS:
- Fluent in English, additional language capabilities are a plus.
- 2-5 years Customer Care Operations process knowledge/expertise.
- Advanced use of Microsoft Office (Excel, Word, PowerPoint).
- SAP experience and knowledge of SAP S4/Hana is preferred.
- 1-2 years of experience applying process improvement methodologies such as Lean, Six Sigma, or Kaizen; certification is a plus.
- Proficiency in data visualization tools such as PowerBI and Tableau is a plus.
- Experience with technologies like Power Platform, robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) is a plus.
- Salesforce / Service Cloud experience is a plus.
Responsibilities:
ABOUT THE ROLE:
As a Junior Business Process Analyst, you’ll focus on analyzing, making recommendations, and helping implement business processes that support the Global Business Services (GBS) organization. Collaborating closely with various stakeholders across functions and regions, you’ll identify areas for process improvement, standardization, and automation. Your role will include monitoring & analyzing existing processes, supporting in various projects, and provide recommendations for continuous improvement. Additionally, you’ll champion automation initiatives to drive efficiency gains and support Business Optimization efforts.
RESPONSIBILITIES:
- Monitor and analyze existing business processes for service delivery and related activities, identifying areas for improvement and recommending optimization and automation solutions.
- Collaborate closely with stakeholders from various functions and regions to identify opportunities for process improvement, standardization, and automation.
- Lead or participate in projects related to transitions, process improvement, standardization, and automation, ensuring alignment with organizational goals.
- Evaluate the impact and benefits of process changes and provide regular reports and updates to senior management and key stakeholders.
- Assess the effects of proposed changes on associated business processes and develop cost/benefit analyses and business cases.
- Lead initiatives to automate manual processes within GBS, leveraging technology to drive efficiency gains and enhance productivity.
REQUIREMENT SUMMARY
Min:1.0Max:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Warszawa, mazowieckie, Poland
