Junior Client Development Assistant (KYC Project)

at  elipsLife AG

Join our team. Your future starts here.
Swiss Life Group is one of Europe’s leading comprehensive life, pensions and financial solutions providers.
Within the Group’s International Division and with its two business lines, Swiss Life Global Solutions offers a broad range of tailored cross-border life insurance solutions to wealthy individuals for a suitable integrated wealth planning (Global Private Wealth Solutions) and to international companies to address the benefits needs of their local and mobile employees (Global Employee Benefits Solutions).
Swiss Life Global Solutions is located in Luxembourg, Liechtenstein, Zurich and Singapore.

At Swiss Life, our purpose is to enable people to lead a self-determined life. Join us if:

• you enjoy working in a truly international and entrepreneurial environment
• you have strong business acumen and are able to think consistently from the customer’s point of view
• you are willing to work in an efficient, committed and agile manner, in the best interests of our company
• collaboration, trust and self-development are key elements for you in your future position.

For our Client Development Team we are looking for a Junior Client Development Assistant for a short-term contract until 31 December 2024 in order to tackle our Remediation project.

Your Role:

• Taking care of customers’ responses from sent KYC (Know your customer) remediation requests.
• Updating various systems and listings and handing over the files to the next department
• Making sure that activities are completed in compliance with process.
• Working in close collaboration with other departments (Operations, Sales, Compliance)

Your Profile:

• Excellent communication skills (written and verbal) in English and French: good understanding of business conversation. Any other European language is an asset
• Very well organised on the administrative part
• Hands on, autonomous and able to solve problems.
• Accurate, reliable and client-oriented
• Ability to prioritize and to deal with several tasks simultaneously.

Our Offer

• A varied work within a multicultural team where you can shape your career
• A company culture characterized by its agility, expert know-how, customer-centricity and collaborative mindset
• After trial period, home working is possible according to our internal rules
• An attractive remuneration package in line with your position and responsibilities, including fringe benefits such as lunch vouchers, pension scheme and additional health insurance

Please note that a criminal record extract and a copy of your diplomas will be required in case of hiring

At Swiss Life, our purpose is to enable people to lead a self-determined life. Join us if:

• you enjoy working in a truly international and entrepreneurial environment
• you have strong business acumen and are able to think consistently from the customer’s point of view
• you are willing to work in an efficient, committed and agile manner, in the best interests of our company
• collaboration, trust and self-development are key elements for you in your future position

Your Role:

• Taking care of customers’ responses from sent KYC (Know your customer) remediation requests.
• Updating various systems and listings and handing over the files to the next department
• Making sure that activities are completed in compliance with process.
• Working in close collaboration with other departments (Operations, Sales, Compliance