(Junior) CRM Manager (m/f/d)

at  Horizn Studios

General Description
We’re looking for an outstanding (Junior) CRM Manager (m/f/d) with a combination of technical skills, analytical ability and creativity that allows them to develop and execute successful CRM strategies. As (Junior) CRM Manager (m/f/d) you will be part of our Performance Marketing team and reporting to the VP Performance & Growth.

Your Role

• Develop and execute our CRM strategy to support company goals
• Create successful revenue-generating and brand-building campaigns using insights and creative initiative
• Manage and optimize marketing automations, including transactional emails
• Drive lead generation through onsite, social media, competitions, and giveaways
• Manage and grow our community by increasing subscriber base through on-brand activities
• Maintain a healthy and engaged database through insightful targeting and segmentation
• Analyze CRM performance and generate optimization reports
• Implement A/B testing plans to validate optimization hypotheses
• Collaborate cross-functionally with our Creative, Brand, IT and BI teams

Your Skills and Experience

• Degree in business, marketing, communication, or related field
• 3+ years of professional experience in CRM, preferably in e-commerce
• Experience with email service providers like Klaviyo, and HTML knowledge is a plus
• Strong analytical and performance-driven mindset, with proficiency in Google Analytics and Google Studio is a plus
• Excellent communication and coordination skills in a dynamic environment
• Independent and proactive, with plenty of ideas
• Customer-centric mindset: Ability to develop strategies that prioritize the customer’s needs and expectations.
• Strong problem-solving skills: Ability to identify and solve complex problems in a data-driven and analytical manner.
• Results-oriented: Track record of achieving results and meeting KPIs.
• Continuous learner: Growth mindset and constantly seeking to learn and improve skills and knowledge.
• Fluency in English; German, French or Italian is a plus

Please note: As a purpose driven company, we actively fight climate change, racism, gender-inequality and support underprivileged individuals and communities, such as forcefully displaced youth and refugees. We expect you to actively support and contribute to our causes.

What we offer

• A culture of collaboration, empowerment, innovation and diversity
• Flexible working times, home office, remote work and two additional holidays for your further development
• A purpose-driven company dedicated to changing the way we travel for good (Peta-certified, Corp B certification in process, social and art programme)
• A supportive and encouraging work environment with a diverse group of motivated, talented, and visionary colleagues
• Ownership for your field of responsibility
• Personal and career development including further educational courses
• The possibility to make a true impact on the business, take responsibility and shape the future of our growing company on an international level
• A supportive work culture: your colleagues from other departments, management or HR are always at your side and available for sparring or mentoring if needed
• A competitive salary, accompanied by a nice welcome package, and other benefits such as free coffee, cold drinks, healthy snacks, public transport, company pension or health club benefits – and, of course, great employee discounts on our products.
• Everyone at Horizn Studios is a shareholder and so will you – we share the love, sweat and the fruits with everyone.

That speaks to you?
Don’t hesitate and send us your CV – along with a few words on why you think you should get on board plus your earliest possible starting date. We are excited to be hearing from you

• Develop and execute our CRM strategy to support company goals
• Create successful revenue-generating and brand-building campaigns using insights and creative initiative
• Manage and optimize marketing automations, including transactional emails
• Drive lead generation through onsite, social media, competitions, and giveaways
• Manage and grow our community by increasing subscriber base through on-brand activities
• Maintain a healthy and engaged database through insightful targeting and segmentation
• Analyze CRM performance and generate optimization reports
• Implement A/B testing plans to validate optimization hypotheses
• Collaborate cross-functionally with our Creative, Brand, IT and BI team