Junior Infrastructure Analyst - Temporary Assignment up to 18 Months (5)

at  Municipal Property Assessment Corporation

Date: Jun 19, 2024
Location:Pickering, ON, CA
Type of Position: CO-OP( Student Req )
Type of Position:
Number of Positions: 1
Salary Min: $62,342.00
Salary Max:
Description:
Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work firsthand? Do you have a passion for big data and cloud computing – and know the benefit of using data to improve business practices?
Become a Junior Infrastructure Analyst - Temporary Assignment up to 18 Months (5) with MPAC
The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day. Learn more.
Our Information Technology team works closely with each department across the business to design, build and deliver innovative solutions that help make MPAC an international leader in the property assessment industry. The way we think about technology is different, and our teams are proud to share their knowledge and contribute to meaningful, technology-enabled success stories that enhance operational intelligence and customer service delivery. We tackle complex problems collaboratively in an agile environment, and are committed to ensuring MPAC technology is consistently available, scalable, performance-based and secure. We’re a group of forward-thinking and talented professionals who stay ahead of the game by using open source technology, cutting-edge cloud computing, advanced analytics and predictive and machine learning models. Learn more at mpacspark.ca

WHAT MAKES YOU GREAT FOR THIS ROLE?

You are a team-oriented person who can assist the Information Technology branch in the support for technology infrastructure by providing operational and technical support.

WHAT YOU WILL DO:

• Provide operational and technical infrastructure support of new and enhanced systems, sub systems and services
• Provide two tier support to systems and/or applications and provide assistance to end users by identifying any production issues
• Log, triage and draft responses to service requests and incidents in accordance with established procedures and guidelines
• Assist in developing code to automate processes, including monitoring, logging and infrastructure as code
• Provide configuration support of cloud infrastructure and ensure connectivity of all types of workstation operating systems used by MPAC
• Assist in building new servers and deploying software to the new server in a cloud environment
• In collaboration with the IT team, perform troubleshooting, issues resolution and support to front line staff in their daily use of technology and systems
• Provide support in User Maintenance (setup/move/remove computers, monitors, audio/visual, mobility) and with the installation/upgrading/uninstallation of software
• Apply and follow MPAC’s security best practices