Junior IT Consultant

at  AW Software GmbH

A+W is the worldwide market leader for software in the flat glass as well as the window and door industry with headquarters in central Hessia, Germany. Built on a crisis-proof foundation over 40 years ago, our company is part of the great family of Constellation Software Inc. with Constellation ranked alongside SAP among the top 15 software brands in the world. We are expanding and looking for an Junior IT Consultant (all genders welcome) for our subsidiary in Wrzesnia, Poland, who shares our passion for software and who will continue to conquer the global market together with us, win new customers and make our existing customers even happier.

• Participate in international ERP-implementation and update projects to deliver our products and services full and in time
• Independent implementation of smaller projects / small orders
• Consultancy of our customers and implementation of best practice approaches
• Project wrap-up and information provision within the company
• Handling of support inquiries from international customers regarding our software solutions
• Classification and analysis of the incoming customer inquiries in 1st and 2nd level support
• Direct and constant exchange with our customers
• Documentation of the cases
• Occasional sales support
• Co-operate closely with the Research & Development
• Timely time & task reporting