Junior IT Support Engineer
at Digital Waffle
SIB, Bayern, Germany -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 15 Jun, 2024 | Not Specified | 16 Mar, 2024 | N/A | Operating Systems,Customer Service Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
SALARY: UP TO €42K
A market-leading media company (specialising in VR solutions for entertainment and enterprise) are seeking a Junior IT Support Engineer to join their team. While working flexible shifts, the successful candidate will oversee the day-to-day support of products and services to ensure clients’ requirements are met.
C1 LEVEL GERMAN AND ENGLISH LANGUAGE SKILLS
- Experience with how software and operating systems work
- Logical thinking
- Ability to problem-solve
- Attention to detail
- Strong customer service skills
- Confidently communicate problems and solutions to clients
Responsibilities:
MAIN DUTIES:
- Provide remote support for hardware and software
- Troubleshoot system and network problems
- Diagnose and resolve hardware or software faults
- Respond promptly within agreed time limits to call-outs
- Maintain continuous focus on a task until completion
- Prioritize and manage multiple open cases simultaneously
- Test and evaluate new technology
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Schwandorf in Bayern, Germany
