Junior KYC Manager (all genders)

at  Zalando

THE ROLE AND THE TEAM

As a Know Your Customer (KYC) Junior Manager at Zalando, you will be part of our internal KYC team helping to mitigate all risks associated with illicit activities and maintain compliance with regulatory requirements. It involves a strong combination of process excellence, monitoring of partner due diligence, risk assessment, reporting, compliance and system implementation. All to ensure an effective and robust KYC process. Your role will be key in driving the regulatory process between a partner’s decision to join Zalando, their successful onboarding go-live and continued business on the platform. Ultimately you will contribute directly to compliance outcomes, indirectly to commercial outcomes and have a significant impact on the post-sales journey of our partners.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Data collection, partner communication (collection of data sets, enablement, answering questions), review of submitted information and verification of Partner data, screenings against negative lists and approvals.
• Drive the onboarding of new partners and regular reviews of existing partners in compliance with KYC requirements; collect partner data and allow for a partner-centric communication of the requirements and process steps.
• Analyze KYC documentation in accordance with Zalando AML policy & KYC process description and performing research via internal tools and external sources. Escalate potential risks and technical issues, where applicable.
• Driving your KYC case management process performance against a clear set of KPIs providing reporting to management on a weekly basis.