Junior Operations Analyst– Client Service Management

at  eClerx

ELIGIBILITY REQUIREMENTS

• Basic understanding of financial and securities services, preferably in settlements and securities transfers
• Previous experience, if any, in client servicing
• In-depth knowledge of securities and global custody products
• Comprehensive knowledge of OTC and ETD products.
• Basic understanding of the Securities domain, including corporate actions, transfers and Reporting.
• Proficiency in basic German and fluent English.
• Excellent problem-solving and analytical skills.

ROLE SUMMARY

Having professional experience in Wealth Management and expertise in Client Services? eClerx is expanding its footprint and seeking flexible, full-time Junior Operations Analysts in Client Service Management. Are you willing to grab this opportunity? This Financial Operations role comes with an attractive salary and additional perks.

KEY RESPONSIBILITIES

• Aid in solving transactional inquiries of Corporate clients related to securities and custody services.
• Assist in the execution of cross-border merger strategies from old entity to new entity for a leading bank.
• Manage Investment Banking and Wealth Management products, focusing on Securities Transfer, Corporate Actions, Custody Services, Client Services, Hedge Funds, Investment Reporting, Reconciliation and Data Management.
• Ensuring query resolution until completion within agreed service level and achieving higher client satisfaction under guidance of seniors.
• Coordinate between clients and internal stakeholders as well external partners e.g., custodians
• Ensure efficient operations and communication between different functions.