Junior Operations Engineer

at  HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we’ve seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world’s leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The role
We have a number of key projects due for delivery throughout 2024 & beyond, & are looking for an enthusiastic individual to join our team to primarily support the existing legacy supply chain systems, whilst preparing for exciting future developments in automation.
Based primarily out of our Sydney Operational site in Pemulwuy, you’ll be reporting to our Operational Excellence Lead. You will help in making sure our various operational sites in Australia & New Zealand are equipped with leading edge technologies & the knowledge to succeed. Training of the specific in-house systems will be provided through our local & Global tech teams, alongside our key technology partners. In this role you will need to have the availability to work Tues-Sat (note our hybrid working policy, however Saturday presence on site is mandatory).

What you’ll do

• Work within our Downstream Supply Chain team, to continuously improve key KPIs at the production & logistics facilities
• Assist in the definition of standard operating procedures (SOPs) related to production control systems, and existing automated infrastructure
• Support other team members in delivering key projects within our operational facilities.
• Train local key users in SOPs
• Provide critical on-site technical support to Production Teams to assist in troubleshooting & root cause analysis of key system incidents.
• Provide critical feedback to AU & Global technical teams for future designs.

What you’ll bring

• Bachelor’s Engineering degree, majoring in Manufacturing, Mechatronics, Automation or Electrical.
• Knowledge of engineering principles and technologies related to automation systems.
• Strong writing and verbal communication skills.
• Meticulous attention to detail and are comfortable with hands-on work.
• Confident working in an autonomous role & delivering on critical project deadlines
• Creative, solutions focused & excited by a challenge
• Organised, with strong time management skills
• Ability to travel within AU on occasion to our other operational sites in Brisbane, Melbourne & Perth
• Proficiency with MS Office tools (Excel, Word) &/or GSuite
• Full Australian Drivers Licence

Preferred but not essential…

• Experience with SQL
• Experience with production/process line manufacturing.
• Experience procuring new equipment, defining specifications, unit testing, and implementation.
• Experience creating procedures, & providing training on related equipment and processes
• Experience liaising with vendors and technical support on equipment issues and maintenance
• Experience in implementing process improvements within a production environment

What we offer

• Healthy discount on weekly HelloFresh boxes
• Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
• A diverse and vibrant international environment of 70+ different nationalities
• The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

Start Date: Immediately Available - can wait a notice period
Duration: Full time role. You must have the right to work full-time in Australia. Please note that you must have availability to work Tues-Sat
Location: Pemulwuy, New South Wales (with requirement for occasional travel within AU
Are you up for the challenge?
Please submit your complete application below including your salary expectations and earliest starting date.
After submitting an application our team will review this and get back to you within 5 business days.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it’s like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com.
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com

• Work within our Downstream Supply Chain team, to continuously improve key KPIs at the production & logistics facilities
• Assist in the definition of standard operating procedures (SOPs) related to production control systems, and existing automated infrastructure
• Support other team members in delivering key projects within our operational facilities.
• Train local key users in SOPs
• Provide critical on-site technical support to Production Teams to assist in troubleshooting & root cause analysis of key system incidents.
• Provide critical feedback to AU & Global technical teams for future designs