Junior Operations Specialist in Customer Support (Arabic)

at  AirHelp

80-309 Gdańsk, województwo pomorskie, Poland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate13 Aug, 2024Not Specified14 May, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Description
Are you a multilingual problem solver looking forward to helping air passengers globally with their delayed, cancelled, or overbooked flights? Join our global Operations Team (25 nationalities and counting!) as a Junior Specialist in Customer Support and make a difference for air travelers while being supported by our proprietary Artificial Intelligence technology.

Responsibilities:

Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social media channels).
Utilize your legal knowledge (we provide relevant training) to advise and assist air travelers.
Are you curious about firsthand experiences? Dive into our bonus material showcasing employees’ stories in customer operations.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

80-309 Gdańsk, Poland