Junior Project Manager

at  Leidos

Description
Leidos Digital Modernization Sector is seeking a Junior Project Manager, who will support The Department of Homeland Security (DHS), Customs and Border Protection (CBP) Security Operations Center (SOC). CBP SOC is a US Government program responsible to prevent, identify, contain and eradicate cyber threats to CBP networks through monitoring, intrusion detection and protective security services to CBP information systems including local area networks/wide area networks (LAN/WAN), commercial Internet connection, public facing websites, wireless, mobile/cellular, various cloud environments, security devices, servers and workstations. The CBP SOC is responsible for the overall security of CBP Enterprise-wide information systems, and collects, investigates, and reports any suspected and confirmed security violations.
This position is a hybrid location allowing for some remote work, however you must be within commuting distance to our customer site located in Ashburn, VA.
U.S. Citizenship and ability to favorably pass a 5-year (BI) Background Investigation is required begin work on the program.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Information Technology and 2+ years of prior relevant experience or Master’s Degree may be considered for additional years of experience.
• Must be able to multitask and prioritize work in a high-volume environment.
• An expert in Microsoft Office
• Familiarity with providing OIT operational support and multiple layers of leadership and customer
• Ability to update projects in a fashion similar to various service management tools
• Familiarity with keeping customer’s updates on project statuses, and resolving problems, and escalations
• Understanding of customer interactions, professional mannerisms and ability consistently and accurately provide responses
• Ability to resolve customer issues/concerns to ensure customer satisfaction
• Familiarity with customer’s fields, concepts, processes and procedures
• Familiarity with information technology/computer operations/network
• Ability to manage dashboard from service now for project need
• A strong background in proofreading, grammar and formatting
• Candidate must be local to the DMV area

PREFERRED QUALIFICATIONS:

• Previous experience with DHS or CBP customer
• Experience with Power BI, Jira, MS Teams

As the Junior Project Manager, you will be leading critical SOC engineering projects including projects such as launching applications into the AWS Cloud, Splunk logging, and SIEM implementation, etc. You will work with the customer to prioritize operational issues, engineering activities, and development efforts, and the schedule to completion. Other projects will include setting up and guiding a Task Management solution to track Engineering and Program Management initiatives.

Primary Responsibilities will include:

• Assist Senior PM highly visible CBP SOC projects and initiatives to closure
• Assist Senior PM lead key customer briefings and generally assisting the SOC leadership (Government and contractor in execution and strategy)
• Updates to Processes, SOPs, and Best Practices
• Ensure high quality of all contractual deliverables
• Facilitate quality comments back to the analysts and leads for the source data to ensure the best data for future analysis
• Perform other general administrative duties requested by your supervisor or Project Managers.