Junior Support Associate
at goFLUENT
Quezon City, 4th District, Philippines -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Jun, 2024 | Not Specified | 25 Mar, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT THE JOB
Are you passionate about investigating, analyzing and talking to people? Do you thrive in a collaborative and innovative work environment? We are looking for exceptional individuals to join our Operations Support team at goFLUENT and be part of something extraordinary!
Communicate and connect with our trainers, learners and learning consultants from all over the world as a Jr. Support Associate. Work in a fast-paced, multicultural environment, and act as a first line of customer support that provides top-notch service for our users, and ensures a seamless experience for both trainer and learner during their lesson.
Responsibilities:
- Offer the learner, and trainers worldwide the best experience possible by providing support and being efficient in giving the solutions to concern or issues that arise on our learning portal.
- Troubleshoot, diagnose, and resolve requests and issues via email, live chat, and phone.
- Monitor lessons and internal tools 24/7.
- Be an expert and ensure a smooth communication with our internal clients.
- Support our learning consultants abroad during their offline hours or in case of emergency.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Any field
Proficient
1
Quezon City, Philippines
