Junior Technical Customer Success Specialist (EN language) (Remote)

at  Hostinger

Desde casa, Cauca, Colombia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Sep, 2024Not Specified05 Jun, 2024N/AGood communication skillsNoNo
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Description:

Become part of the world’s fastest-growing web hosting company! Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 professionals is behind the success of 2.5 million clients across 150 countries, helping them bring their e-shops, blogs, and talent-showcasing websites to life.
We are looking for a Junior Technical Customer Success Specialist to join our Customer Success Team.
Do you think that customers deserve more than just support, and you are willing to go above and beyond to help them succeed? Do you dream of deep diving into the world of IT but need some experience to get started?
If it’s a yes, then we’ve got a match!
Are you getting excited? Keep reading to learn more

Responsibilities:

  • Provide your services by communicating with customers and troubleshooting their billing, domains, or account-related issues via live chat and tickets in a timely manner.
  • Apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about.
  • Be a true ambassador by empowering our customers to build their online success!
  • Dive deep into the world of IT by polishing your technical expertise daily.
  • Deliver impactful work on a global scale.
    Check out this video & take a sneak peak at what being a Customer Success Specialist at Hostinger is about!


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Desde casa, Colombia