Juries Officer, Supreme Court of Victoria

at  Court Services Victoria

About Us
The Supreme Court of Victoria is the highest court in Victoria and comprises the Court of Appeal and the Trial Division. The Court deals with major criminal and civil matters, plus appeals against decisions of lower courts.
The Supreme Court of Victoria recognises that its people are integral to its ability to meet and exceed community expectations and to achieve its goal of being an outstanding superior court. We continually strive to create a high-performance workplace that is characterized by creativity, innovation, flexibility, and quality delivery.

About the Role

• Work collaboratively with the JV team and the Supreme Court and County Court judicial staff to meet the demands of jury trials and support citizens through their jury journey.
• Perform a range of administrative and quasi-legal tasks, such as answering telephone calls, responding to email enquiries, conducting audits, maintaining electronic and hardcopy records and using the Juries Act 2000 to assess the eligibility and availability of Victorian citizens randomly selected for jury service.
• Provide excellent customer service when attending to telephone, email and counter enquiries.
• Assist in the instruction, direction, organisation, balloting and escorting of prospective jurors, to and from court.
• Liaise with a wide range of internal and external stakeholders, such as associates, tipstaves and jurors.
• Occasional travel to regional courts across Victoria to assist in the coordination of jury empanelments at those locations.

About You

To be successful in this role, you must be able to demonstrate the following:

• Excellent customer service.
• Enthusiasm in delivering information to groups.
• Ability to work collaboratively with the team to achieve the collective goals.
• Ability to speak clearly and concisely when providing information to key stakeholders and deal with challenging behaviour firmly but politely.
• Organisational skills and ability to prioritise tasks.
• Experience working in an office environment is highly regarded.
• This role is predominately based on-site.

How to apply

Click the ‘Apply Now’ button, ensuring you include the following in your application:

• resume
• a short cover letter

Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don’t hesitate to get in touch with the Talent Acquisition team. careers@courts.vic.gov.a

About the Role

• Work collaboratively with the JV team and the Supreme Court and County Court judicial staff to meet the demands of jury trials and support citizens through their jury journey.
• Perform a range of administrative and quasi-legal tasks, such as answering telephone calls, responding to email enquiries, conducting audits, maintaining electronic and hardcopy records and using the Juries Act 2000 to assess the eligibility and availability of Victorian citizens randomly selected for jury service.
• Provide excellent customer service when attending to telephone, email and counter enquiries.
• Assist in the instruction, direction, organisation, balloting and escorting of prospective jurors, to and from court.
• Liaise with a wide range of internal and external stakeholders, such as associates, tipstaves and jurors.
• Occasional travel to regional courts across Victoria to assist in the coordination of jury empanelments at those locations

To be successful in this role, you must be able to demonstrate the following:

• Excellent customer service.
• Enthusiasm in delivering information to groups.
• Ability to work collaboratively with the team to achieve the collective goals.
• Ability to speak clearly and concisely when providing information to key stakeholders and deal with challenging behaviour firmly but politely.
• Organisational skills and ability to prioritise tasks.
• Experience working in an office environment is highly regarded.
• This role is predominately based on-site