Key Account Manager

at  Diplomatik

• Mackay based
• Permanent full-time role, Monday to Friday
• Excellent remuneration package with performance bonuses
• Fully maintained company vehicle, phone & laptop
• Flexible working arrangements
• Mining industry
• Opportunity to join a leading Australian conveyor manufacturer
• Part of an innovative and forward-thinking company
• Be a part of a rewarding work environment
• Positive and professional company culture
• Access to our wellness program
• Salary sacrifice opportunities
  Our client is an Australian-owned company that employs more than two decades of experience in producing a variety of premium-grade conveyor accessories and polyurethane products. Due to continual growth, we now have a position available for an individual wanting to join our company on a permanent basis, working for a broad, diverse, and fast-paced national organisation. Be a part of a highly motivated customer-focused team where the effort is well rewarded, and values are foremost.

REQUIREMENTS

• Have proven experience managing key accounts
• Have proven sales experience
• Mining/quarry/conveyor industry experience highly regarded
• Strong business acumen
• Mechanical aptitude, highly regarded
• Experienced in delivering client focused solutions to customers’ needs
• Exceptional customer relationship and negotiation skills
• Excellent communication skills, including the capacity to relate and listen effectively
• High level of time management and organisational skills
• Positive, proactive, professional attitude
• High level of computer skills
• Current driver’s licence

Reporting to the QLD State Manager, this role is responsible for developing, establishing and maintaining relationships with key customers

This is an autonomous position and plays a key role in the long-term success of the business.

• Expand business for revenue growth and improve our market position
• Provide support for our clients, to maintain and improve the clients spend
• Build and maintain strong, long-lasting customer relationships
• Be the main point of contact for select key customer’s
• Implement and execute strong collaborative business plans with key customers
• Ensuring the scope of work is being performed according to the service level agreement requirements
• Negotiating sales contracts and preparing customer quotations to maximise all sales opportunities
• Liaise with Area Managers for the site requirements and performance