Key Account Manager Japan & Asia Focus

at  Catawiki

WHO WE ARE

A piece of the moon, a complete dinosaur skeleton, the Pope’s hat, the world’s smallest book - at Catawiki, we come across exceptional objects such as these every day.
Catawiki is the leading online marketplace to buy and sell special objects. We offer over 75,000 special objects in auction every week — each reviewed and selected by one of Catawiki’s hundreds of in-house experts specialised in Art, Design, Jewellery, Fashion, Classic Cars, Collectables and many more.
We’ve sold 10 million unique items to date and it’s our mission to become the world’s most popular auction destination for special objects.
We’re an innovative, pioneering and fast-growing scale-up. If you think you can make a difference to our team, go ahead and apply.

OUR OFFICES AND WAY OF WORKING

We have sensational offices in Amsterdam, Groningen, Paris and our newest office in Lisbon. Most of our employees are within commutable distance of one of our office locations and enjoy a hybrid work model. This means we expect you to be in the office 2 out of 5 days, roughly 40% of your working time, to collaborate and connect with each other. The exception is of course, if the job description specifically states that the role is 100% remote, as some experts and sales positions are.

INTERESTED?

Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles

ABOUT THE ROLE

Catawiki Collectables is looking for a new Key Account Manager to drive our markets for Japan / Asia. This role will be based in Amsterdam to liaise with the sales team based in our headquarters. The Key Account Manager drives growth from our existing seller portfolio. In addition to Account Manager responsibilities, you are qualified as a specialist in tailoring the approach and solutions to different types of Collectables sellers. You work closely with experts to accelerate growth (eg. through maximizing the seller’s understanding of Catawiki’s quality guidelines and by managing commercial deals). You will be a part of the Collectables Supercluster Sales team and report to the Sales Manager and Sales Director.

WHAT YOU’LL DO

• Seller Development: Develop deep knowledge of sellers’ needs and educate them on fulfilling key performance indicators (KPIs) such as reserve price optimization and adherence to quality guidelines.
• Strategic Planning: Establish medium and long-term strategic growth plans for our assigned sellers, aligning closely with Category Managers and Sales Directors.
• Communication: Regularly presenting progress updates to senior management and peers, we ensure transparent communication on the performance of our accounts.
• Collaboration: Proactively working with experts, we accelerate profitable growth and foster lasting relationships with our sellers through various communication channels, including phone calls, face-to-face meetings, email, and participation in fairs.
• Leadership: Lead commercial strategies within your territory in collaboration with the experts. Set up sales meetings with experts and sellers and lead the conversations
• Business Reviews: Conducting regular business reviews, we possess a thorough understanding of commercial processes, main KPIs, and translate insights into relevant data and actions.
• Strategic Partnerships: Building long-term commercial plans with sellers and utilizing incentive programs to improve performance are key aspects of our role.
• Customer Experience: Educate sellers in driving a positive Customer Experience to buyers, ensuring a seamless transaction process.
• Innovation: Translating new opportunities into commercial actions, we contribute to the continuous growth and success of Catawiki.