Key User - Commercial entities Long Products Europe

at  Arcelormittal

PROFILE REQUIRED

• Education
  o Bac +3 or equivalent experience,

  o Interest for IT systems and logistical sales flows required

• Soft skills

  o Leadership and team spirit,
  o Autonomy, sense of responsibility and results oriented

  o Stress resistant, quick reactivity requested.

• Technical skills

Minimum 3 years experience as SAP Key User or equivalent function
o Expertise in functional analysis
o Knowledge of SAP/4HANA and SAP modules SD, MM, FI.

o Other SAP modules PSI/Leverage/LSP/Magnet + familiarity with CRM/MES/Offer Tool/BI is an advantage

• Language proficiency :

  o French and English mandatory
  o Luxembourgish, German and other european languages are an advantag

o participate in business re-engineering projects to provide the SAP (SD Sales and Distribution, MM Material Management, FI Financial, …) know how

• SAP SD helpdesk and SAP suppor

• Commercial Specialist with global overview of all different processes and flows
  o be the leader of the projects (including sales digitalization projects)
  o contact the partners (Sales Departments, Financial Departments, Plants, Logistics Departments, Marketing Department …) for a continuous improvement

  o suggest and train the improvements

• SAP business process support on current and new projects (EDI, CRM, Offer Tool, Europe Master Data, …)

  o link between business process and Long Europe SAP

  o participate in business re-engineering projects to provide the SAP (SD Sales and Distribution, MM Material Management, FI Financial, …) know how

• SAP SD helpdesk and SAP support

  o contact to all entities for SAP issues
  o creation and follow-up on the IT tickets
  o carry out tests

  o supporting IT in problem resolution in SAP

• Key-Users tasks in the order management process

  o maintain processes : non LU dispatch, routing, EDI mapping, price condition (including transport costs), shipping points, sales documents outputs, ….
  o improve and follow-up on the procedures process (order entry, subcontracting, shipment, invoicing (customer ans producer), credit/debit notes, returns, …)
  o manage the interfaces between the local systems
  o support the plant key-users of all plants (ES, LU, PL & RO)
  o ensure monthly the monthly closing
  o support Financial team
  o support internal/external audit

  o …

• Provide SAP documentation

  o identify user needs/understand business flows
  o write user manuals for the flows