Kiehl's Boutique Manager - Melbourne Central

at  LOreal

ABOUT THE JOB

• Driving sales to achieve Plan and Key Metric Performance goals
• Daily communication of sales goals and KPI’s and promotional activity to KCR team
• Lead by Example with Superior Customer Service and hands-on demonstration of skincare products
• Observe selling interactions and be able to provide effective feedback for improvement
• Maintain, develop and oversee Customer Registry Program
• Train and motivate KCR’s
• Attend Seminars and Training Management Meetings
• Active in Outreach programs to bring business into the store
• Plan and execute incremental events to attract new customers
• Demonstrate expert skincare product knowledge and application techniques
• Support new customer acquisition through offering skincare consultation and a customised experience for each Kiehl’s customer
• Maintaining the counter quality and merchandising
• Master Kiehl’s product knowledge and current beauty/skincare trends
• Work closely with the Assistant Boutique Manager and other Kiehl’s Customer Representatives to achieve set sales targets

Please refer the Job description for details