Knowledge and Content Officer

at  Baw Baw Shire Council

• Part-time 0.6FTE, 3 days per week at Band 4 ($69,076.8- $73,851.96 pro-rata plus superannuation), with flexible working arrangements available.
• Directly influence our organisations performance by creating and maintaining accurate, engaging knowledge bases for both internal and public audiences
• Collaborate across departments to gather insights, ensuring our knowledge resources are comprehensive and user-friendly.
  As our Knowledge and Content Officer, you will take the lead on the creation and maintenance of articles for our internal and public knowledge bases. This role involves researching, crafting, and updating content that simplifies complex information for various audiences. Collaborate with diverse teams to gather insights and ensure our knowledge resources are accurate, accessible, and engaging. Your work will empower our internal teams to address customer queries effectively and provide the public with straightforward, valuable information.

As the Knowledge and Content Officer, you will be the linchpin in transforming how we communicate critical information within Baw Baw Shire Council and to the public. Your primary mission is to create, curate, and manage a dynamic knowledge base that empowers our internal teams and enhances public access to essential information. Working independently while building strong relationships with various departments, you’ll ensure our knowledge resources are accurate, user-friendly, and tailored to diverse audiences.