L1 Patching Engineer

at  INNOVATIQ TECHNOLOGIES PTE LTD

Company
Innovatiq Technologies Pte Ltd
innovatiq.com.sg
Designation
L1 Patching Engineer
Date Listed
21 Mar 2024
Job Type
Entry Level / Junior Executive
Full/PermFree/ProjIntern/TS
Job Period
From Apr 2024 - Apr 2025
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Changi Business Park Central 2, CBP Park, Singapore
Address
22 Changi Business Park Central 2, Singapore 486041
Map
Allowance / Remuneration
$2,000 - 2,500 monthly
Company Profile
Innovatiq Technologies is an Information Technology Enabled Service (ITES) provider with high focus on Digital Transformation solutions and services. Company established in Singapore in 2014 by a team of former senior executives from various multi-national companies with strong backgrounds in delivering projects of large scale, complex network and systems infrastructure solutions, and applications development.
The company specializes primarily in providing end-to-end multi-vendor and heterogenous IT infrastructure, information technology and cyber security solutions to meet the unique business needs of each strategic customers or industry requirements. Our in-depth knowledge and experience of the Oil & Gas, Manufacturing, Retail, Education, Banking & Finance (FSI) and Healthcare industries enable us to differentiate ourselves from other traditional IT system integrators.
Innovatiq is partnered with leading information technology products provider for delivering advanced digital transformation solution to its clients with high focus on service quality.
Innovatiq is also an affiliate of Tejasco Techsoft India which was established in 2010.
Job Description

JOB SUMMARY:

• Assist in mainly patching activities (training will be provided)
• Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc
• Deployment, configuration & troubleshooting on end user issues
• Evaluate existing end user computing resources
• Work with IT infrastructure team and external vendors to resolve user issue
• Perform routine maintenance and upgrades of end user computing resources
• Update Desktop Support operations & service desk documentation
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Manage and administer the service desk operations including coordination routing of service or change request
• Any other duties as assigned

REQUIREMENTS:

• Singaporean only
• Able to commit for 1 year at least
• Possess a Diploma in IT or equivalent
• Proficient with desktop operation systems, MS office, Outlook, desktop, notebook hardware & software
• Experience in supporting desktop migration such as Active Directory and Exchange Migration will be an added advantage
• Familiar with Service Desk operations, incident, service request and change management process
• Good interpersonal & communications skills
• Resourceful, analytical and good problem-solving skill
  Application Instructions
  Please apply for this position by submitting your text CV using InternSG.
  Kindly note that only shortlisted candidates will be notified.
  Agent Note This position is posted on behalf of a client by a third party agent.

Please refer the Job description for details