Lab & Mfg Systems Engineer

at  Team Horizon

Team Horizon is seeking a Lab & Mfg Systems Engineer for our client based in Sligo. The Lab & IT System Engineer primary duties will include but not be limited to providing hands on end user support, administration, installation, and issue resolution for GxP controlled laboratory and Business Technology Solution (BTS) systems, servers, desktops, and software packages.

• Support and maintenance of all IT aspects of Laboratory and BTS systems.
• Respond to and troubleshoot IT issues associated with instruments, servers, workstations, networks etc.
• Collaborate with the business and vendors to resolve technical IT software and hardware problems as required.
• Execute routine system administration and maintenance activities as required (Including system audit trail review, system patching, back-up and restore and system recertification)
• Record all incidents, support issues and changes using the SNOW tool.
• Perform and Support IT technical Qualification and Validation activities as led by the business in conjunction with the validation and quality teams.
• Ensure that all IT aspects of BTS systems are kept in a compliant state, and that all maintenance and system enhancement activities are carried out in a compliant manner in accordance with policies and procedures.
• Support and manage the implementation of Business Technology Solution (BTS) projects
• Create and maintain system documentation including procedures, work instructions system design specifications, user requirements, functional requirements, or routine controlled application change forms.
• Develop/Modify/Update SOPs, Work Instructions and Business Process and data flows for each system, and its interfaces.
• Acting as key point of contact for internal and external customers to lead BTS projects through to completion.
• Identify, evaluate and implement opportunities for improvement in current BTS systems and processes.
• Will need to cross-qualify and take backup responsibility within the team for manufacturing IT scope
• Ensure Laboratory & BTS systems compliance with security and data integrity policies and regulatory requirements.
• Adheres to and supports all EHS & E standards, procedures and policies .