Laboratory Account Manager

at  Thermo Fisher Scientific

JOB DESCRIPTION

Laboratory Account Manager
London South/ East Region
Division: SDG/ImmunoDiagnostics Division (IDD)
How will you make an impact?
Thermo Fisher Scientific Inc. is the world leader in serving science with a mission to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies in their laboratories, we are here to support them.
Our Team of more than 130,000 colleagues delivers an unrivalled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
We are looking for an Account Manager – Laboratory for the London South/ East Region to join our ImmunoDiagnostics Division (IDD).
In this role you will be responsible for developing and efficiently implementing key account plans as part of a team, which will enable delivery of sustained growth across our Phadia™ allergy and autoimmunity business, you will report into the Head of Laboratory Sales UK, Netherlands & Ireland
What will you do?

As the Account Manager for the full IDD product portfolio in the London South/East Region your responsibilities will include:

• Maintain existing business and grow the Allergy & Autoimmune market as per agreed targets.
• Deliver on agreed company and individual metrics.
• Develop and successfully implement and maintain accurate and up to date account plans and customer details in SFDC alongside Marketing, Clinical and Technical Services team.
• Ensure all activities and meetings are logged in an accurate and timely manner within SFDC.
• To own and successfully negotiate Contracts (incl. Capital sales, Reagent Rentals) and Service Contracts are handled and led in a timely manner working alongside the Contracts & Tender and Tech Service team.
• Lead the Tender response on your territory and engage with primary MSPs (Managed Service Providers) and conduct site visits and business reviews on a regular basis.
• Actively participate in forecasting and planning activities applying TFD tools including but not limited to SFDC and Power BI.
• Support Cost Per Reportable (CPR) customers with onsite site stock checks
• Develop and engage with Key Opinion Leaders across your territory.
• Feedback market intelligence to Sales Manager, Marketing and Finance as required.
• Communicate effectively with all parts of the organization.
• Ensure compliance with internal Quality Processes and CRM (eg SFDC).
• Customer facing role with expectation that majority of time will be spent with customers face to face, travel 50-75%.
• Attend internal & external meetings and events as required.

How will you get there?

The successful candidate will have the following skills and experience:

• Bachelor or Master’s degree in Life Sciences e.g. Biomedical science
• Relevant Laboratory/Pathology Sales Experiences and/or product Portfolio experiences
• Experience of working in Salesforce
• Be an active listener who communicates openly to build trust.
• Work flexibly, self-motivated with good organizational skills
• Be strong team player with a will to succeed together.
• Passionate professional with a ‘Can Do’ attitude.
• Commercial approach to build and develop customer relations and close sales.
• Proven negotiation skills, with an ability to influence others.
• Experience of working analytically with data
• Have an understanding business development
• You’re someone who seeks continuous development
• Have a valid driver’s license and be able to travel in the region approximately 75% of the time.

As a team of over 130, 000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
We are reviewing applications as they come in, so please apply as soon as possible!
Contact Sr Recruiter Victoria Johansson Beverly if you have questions.
Victoria.johansson@thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status

• Maintain existing business and grow the Allergy & Autoimmune market as per agreed targets.
• Deliver on agreed company and individual metrics.
• Develop and successfully implement and maintain accurate and up to date account plans and customer details in SFDC alongside Marketing, Clinical and Technical Services team.
• Ensure all activities and meetings are logged in an accurate and timely manner within SFDC.
• To own and successfully negotiate Contracts (incl. Capital sales, Reagent Rentals) and Service Contracts are handled and led in a timely manner working alongside the Contracts & Tender and Tech Service team.
• Lead the Tender response on your territory and engage with primary MSPs (Managed Service Providers) and conduct site visits and business reviews on a regular basis.
• Actively participate in forecasting and planning activities applying TFD tools including but not limited to SFDC and Power BI.
• Support Cost Per Reportable (CPR) customers with onsite site stock checks
• Develop and engage with Key Opinion Leaders across your territory.
• Feedback market intelligence to Sales Manager, Marketing and Finance as required.
• Communicate effectively with all parts of the organization.
• Ensure compliance with internal Quality Processes and CRM (eg SFDC).
• Customer facing role with expectation that majority of time will be spent with customers face to face, travel 50-75%.
• Attend internal & external meetings and events as required