Landlord Liaison Officer

at  Dorset Council

FURTHER INFORMATION

Hybrid working options but will need access to a car (essential car user).
This is a full time role at 37 hours per week.
This post requires significant travel. You must have a vehicle (or transport we deem suitable) available for use as needed.
This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders.

ABOUT US

We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

• provide more than 450 services to over 300,000 residents
• have ambitious aspirations
• are excited about our future
• care about Dorset and all the people who live here
• know that all roles make a difference and that our employees are key to our success

You will:

• have access to a range of employee benefits
• be part of an organisation that supports each other to grow and succeed
• have access to range of training opportunities which will help with your personal development and career progression

We are challenging ourselves to become a more diverse and inclusive organisation.
We recognise that recruitment and inclusion of individuals with diverse skills, perspectives and backgrounds will bring real strength to the council and our communities. We have a commitment to equality and welcome applications from everyone.
We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.
We are keen to make our interviews accessible. Let us know on your job application if you have a disability and need any reasonable adjustments.
We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.
If appointed, the personal information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at https://www.cifas.org.uk/fpn.
This role is UK based and we will need to establish your Right to Work as part of the appointment process.
We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.
Find out more about how to apply

This is an exciting new role within the Tenancy Sustainment and Support Team at Dorset Council. The successful candidate will need to be driven, self-motivated and have the ability to work positively with the private rented sector to source accommodation for customers requiring alternate accommodation. This role has the ability to decrease the number of households in temporary accommodation and reduce homelessness in Dorset.
You will be part of a newly formed team (October 2022) who sustain tenancies and overcome barriers to finding and sustaining accommodation.
The postholder will establish, negotiate and work with private sector landlords and letting agents to proactively develop the supply of private rented accommodation for applicants who are at risk of homelessness or are homeless.
The postholder will negotiate with prospective landlords and letting agents to property match our current applicants to private rented sector accommodation, based on their needs.
The successful postholder will lead the liaison between landlords and customers on the Dorset Council Landlord offer and explain what is expected from both landlord and tenant under the scheme to ensure a positive discharged under Prevention, Relief and Main Duties.
The successful postholder will help to co-ordinate the suitability and offers to households into private rented sector properties whilst working with both the applicant and caseworker(s) to ensure appropriate and suitable discharged of accommodation.
The postholder will be the single point of contact for Landlords and will answer queries with a view to helping address any ongoing tenancy issues, involving the Tenancy Sustainment Officers where appropriate.
As a Landlord Liaison officer, you will ensure that the landlords of all homes secured through the Dorset Council Landlord Offer understand their obligations under the Landlord and Tenant Act 1985, the Housing Act 2004 and that the requirements of the Housing Health and Safety Rating System are fulfilled in partnership with the Housing Standards Team.