LAUNDRY ENGINEERING TEAM MANAGER

at  Northern Care Alliance NHS Group

CONTRACT TYPE AND HOURS: PERMANENT, 37.5HRS PER WEEK 6-2PM

Main duties of the job
Lead a team of engineers in the service & maintenance of laundry equipment. Be a source of expert advice and support for users of the equipment.
Working for our organisation
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
For the latest information around our values and behaviours, please visit our careers website careers.northerncarealliance.nhs.uk
Detailed job description and main responsibilities
As a leader of a multi-disciplined team of Engineers, Engineering Technicians, and Clerical staff providing a laundry equipment management service, you will be expected to:
Communicate with and provide specialist advice to the team’s senior managers and colleagues with regard to the efficient running of the equipment.
Undertake testing and repair of a wide range of complex laundry equipment.
Undertake a range of duties in a deputising role for the C0mmercial Services Manager
Supervise work plans and work of staff.
Assist in identifying and managing risk associated with laundry equipment and support investigation of laundry equipment related incidents.
Act as a mentor and oversee training for engineers of all grades ensuring accurate and up to date records.
Assist in monitoring key performance standards associated with both internal and external work plans.
Provide and receive complex technical information, instruction, and advice for all aspects of equipment.
Discuss complex technical matters with staff and equipment suppliers. Communicate with users of equipment on matters of safety and risk.
Assist in the investigation of adverse incidents, communicating with users, outside agencies and suppliers on complex and sensitive matters.
Exchange and manage confidential, sensitive, or contentious information professionally and effectively.
Agree timescales and deadlines with team for access and return of the laundry equipment.
Work in partnership with laundry supplier equipment trainers to provide a laundry training agenda.
Interact with colleagues internally and with outside suppliers / agencies on matters relating to the laundry equipment.
Analyse and find faults on complex critical laundry equipment.
Analyse interpret and compare information and data to investigate adverse incidents
Carry out analysis of key performance measures and produce reports as requested by Manager.
Analyse situations / information to identify and resolve a range of problems.
Assess and compare a wide range of conflicting technological issues and faults to make decisions on next step.
Maintain and ensure accurate and appropriate departmental records.
Maintain security around the data management of all electronic information held on personal or departments equipment.
Input and manipulate data and information into computer databases to enable relevant and accurate performance reports.
Assist with laundry trials and evaluations of specialised equipment.
Carry out laundry equipment evaluations and testing prior to purchase. Undertake audits as and when required, presenting results to managers.
Plan own workload to meet performance targets and deadlines.
Liaise with the team for access to plan routine servicing of the equipment.
Plan tasks and activities which may require adjustment due to variable workload / interruptions.
Compile reports as requested by manager.
Develop self within the job role and department requirements.
Calibrate, service and repair of laundry equipment.
On occasion there will be a requirement to move parts of heavy laundry equipment such as, Dryers, and Diaphragms, etc. whilst carrying out repairs or planned preventative maintenance.
Request the purchase of stocks and spare parts necessary to carry out duties.
Assist in the monitoring of external service contracts and contractors while on site.
Give advice on purchases of consumables and laundry equipment.
Liaise with suppliers on technical queries over invoices for work done. Installation, repair, and maintenance of Trust’s assets.
Recommend and suggest improvements to departmental processes and purchases to enable work within budget restraints.
To undertake an active and full role in implementing HR policies.
Deputise for the department manager to represent the department as required.
Plan the aims, objectives and priorities of yours and colleagues work and communicate this to the teams.
Make the best use of resources and value for money through product evaluation and
monitoring budgets.
Undertake staff CF2s appraisals.
Provide leadership through motivating and developing staff to achieve high performance.
Facilitate staff development based on regular meetings to discuss activities, priorities, progress and problems.
Report on the department’s quality and performance against key targets.
Deploy resources within your control (people’s time; money; other resources) to achieve plans.
Assist with accreditation of ISO9001.
Assist with development of protocols and procedures as necessary to improve service delivery.
Develop audit processes and calendar to determine and report the effectiveness of policy process and procedure.
Assist the department manager in setting standards for work performance which are appropriate to defined goals and are required as part of legislation, Trust policy or departmental protocols.
Be accountable for own performance and identify personal development needs
Provide expert advice information, instruction, and advice to clinical teams for all aspects of laundry department and equipment.
Assist in the monitoring and investigation of laundry or linen related incidents
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: careers.northerncarealliance.nhs.uk
Person specification
Qualifications

Essential criteria

• Certificate in supervisory management or equivalent experience
• Manufacturer accredited training course certificates
• Diploma or equivalent level in Mechanical engineering

Desirable criteria

• NVQ Level 2 Or Higher in management
• Recognised time served apprenticeship or City & Guilds and HNC in Electrical / Electronic Engineering or Mechanical equivalent.
• Multi-skilling qualification

Knowledge

Essential criteria

• Knowledge of current legislation and recommendations for laundry equipment management
• Supervising teams to achieve stated performance targets and outcomes.
• Knowledge of ISO Quality systems

Desirable criteria

• Management Responsibility in a production environment
• Experience in working in a hospital or laundry environment.

Experience

Essential criteria

• Use of high precision tools when maintaining delicate equipment.
• Supervising teams to achieve stated performance targets and outcomes.

Desirable criteria

• Experience in working in a hospital or laundry environment.
• Managing financial resources within budget.

Skills

Essential criteria

• Extraction and analysis of data from information systems
• Ability to work to deadlines.

Desirable criteria

• IT Qualification or training / Good basic key board skills
• Interpersonal / communicational skills

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.
We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and return your application form as soon as possible.
The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.
We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.
We also warmly welcome interest from serving and ex-personnel, and their relatives. Please identify that you are a member of the armed forces community on your application form to be entitled to a guaranteed interview (subject to essential criteria being met). As a Disability Confident Employer, guaranteed interviews are also available to disabled applicants when essential role requirements have been met.
If you require any reasonable adjustments to the application process, please contact resourcingnca@nca.nhs.uk