Lead Administrator

at  Berkshire Healthcare NHS Foundation Trust

Interview will be held on 24th June 2024
We are looking to recruit a part time (4 days per week) Lead administrator based at Wokingham Hospital, with free parking, to work specifically for the Children in Care service, within CAMHS. You will need to be an accurate typist, have previous administrative experience and confidence in using Microsoft packages.
The Children in Care dedicated Mental Health Team has been established to ensure that children who are in care, receive quicker access to mental health support. By working in partnership and sharing knowledge, we hope to effectively meet the needs of children and young people in care.
Administrators are key to our Trust, supporting our service users and clinicians. You will benefit from a culture that is firmly centred on staff support and development, enabling genuine job satisfaction. Much of our work is innovative and you will enjoy full involvement, while being encouraged to contribute your own thoughts and initiatives.
Berkshire CAMHS is a multi-disciplinary community-based service that serves a child population of approximately 300,000 across the County. The teams comprise of child psychiatrists, clinical psychologists, family therapists, nurse practitioners, psychotherapists, art/play therapists, social workers and Primary Mental Health Workers.
Leading admin for the team, you will support our clinicians in sending out correspondence and booking appointments. You will answer emails and telephone calls, following up actions where required.
You will need to be experienced in taking minutes at meetings, diary management and confident in using the full Microsoft Office suite including Outlook, Word and Excel.
You will also be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team.
The ability to build effective relationships, with a flexible approach to work is essential.
You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post.
Carry out day-to-day organisation of systems to ensure the smooth running of the administration team.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Excellent interpersonal, observational, and reporting skills, able to deal with sensitive and challenging phone calls.
Confident in IT skills and using Microsoft Outlook, Word and Excel, with accurate typing skills.
Previous experience of working in an office and/or customer care environment.
If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Matthew Prouse on 07775852630 or email: matthew.prouse@berkshire.nhs.uk who’ll be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required