Lead Business Accountability Specialist

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years experience with Issue and Risk Management
• 5+ years experience with Veritas issues and corrective actions
• 5+ years experience developing and executing Quality Assurance reviews.
• 5+ Experience developing and delivering executive level reporting, comfortable presenting to all levels of leadership .
• 3+ years Experience building dashboards (Power BI or Tableau

Desired Qualifications:

• Technical writing experience
• Ability to work in a fast-paced, deadline-driven environment.
• Ability to take initiative and work independently with minimal supervision in a structured environment.
• Experience developing and executing Quality Assurance reviews.
• Experience in one or more functional areas: Technology, Compliance, Operational Risk Management, Project Management, or Business Operations
• Prior experience within IT department and knowledge of IT products/services
• Problem resolution abilities
• Ability to analyze data and provide actionable insights.
• Demonstrated ability to operate within a team environment.
• Ability to be adaptable and multi-task

Wells Fargo is seeking a Lead Business Accountability Specialist; accountable for governance, monitoring and managing Issues and Corrective Actions throughout the Wells Fargo issue management lifecycle . Specifically, focusing on Risk Identification and closure documentation and approvals. Provides senior leaders and issue owners with timely and actionable reporting. Ensures prompt escalation as necessary.

In this role, you will:

• Be a part of a highly skilled team of IT Risk Management professionals to manage and ensure proper execution of the issue management policy on behalf of the CTO (Chief Technology Office) organization.
• Work with Issue Owners, Subject Matter Experts (SME’s), Business Control Management (BCM), Independent Risk Management (IRM), to document Issues and Corrective Actions throughout the lifecycle specifically at inception and closure.
• Coordinates preparation, submission, and approvals of documentation during Issue intake, closure, and tollgates.
• Coordinates evidence gathering for submission to multiple stakeholders for approval.
• Develops teams Standard Operating Procedures, and desk instructions.
• Lead complex initiatives with broad impact and act as key participant in large scale planning.
• Review and analyze complex larger-scale or longer-term challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors.
• Make decisions in complex situations that influence and lead the broader work team to meet deliverables and drive new initiatives.
• Act as an advisor to senior leadership to develop, influence and document issue risk remediation plans, for multi-faceted, highly complex, or long-term risk mitigation and control strategies.
• Strategically engage with all levels of professionals and managers companywide and serve as an expert advisor to leadership.
• Building strong partnership and collaboration with Business Control Management (BCM) team members, Business Aligned Control (BACO) Management Group, Internal Audit, Independent Testing & Validation (IT&V).

Required Qualifications:

• 5+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years experience with Issue and Risk Management
• 5+ years experience with Veritas issues and corrective actions
• 5+ years experience developing and executing Quality Assurance reviews.
• 5+ Experience developing and delivering executive level reporting, comfortable presenting to all levels of leadership .
• 3+ years Experience building dashboards (Power BI or Tableau)

Desired Qualifications:

• Technical writing experience
• Ability to work in a fast-paced, deadline-driven environment.
• Ability to take initiative and work independently with minimal supervision in a structured environment.
• Experience developing and executing Quality Assurance reviews.
• Experience in one or more functional areas: Technology, Compliance, Operational Risk Management, Project Management, or Business Operations
• Prior experience within IT department and knowledge of IT products/services
• Problem resolution abilities
• Ability to analyze data and provide actionable insights.
• Demonstrated ability to operate within a team environment.
• Ability to be adaptable and multi-task.

Job Expectations:

• This position offers a hybrid work schedule - 3 days per week on-site/in office and 2 days per week remote
• This position is not eligible for Visa sponsorship

Locations:

• 300 S. Brevard St., Charlotte, NC
• 2600 S Price Rd., Chandler, AZ
• 800 S Jordan Parkway, Jordan Creek, IA
• 1755 Grant St, Concord ,CA
• 325 John H McConnell Blvd Columbus, OH 43215
• 1301 Solana Blvd, Westlake, TX