Lead Control Management Officer (CSBBO Business Control Management)

at  Wells Fargo

ABOUT WELLS FARGO INDIA & PHILIPPINES

Wells Fargo India & Philippines is a critical component of Wells Fargo’s strategy to leverage distinct advantages in doing business in a global environment. Wells Fargo India & Philippines is primarily an extension of the technology, operations, and corporate support teams of Wells Fargo. It engages in application development and support, testing, other technology functions, international operations, knowledge support, and middle and back-end banking process solutions for a wide spectrum of Wells Fargo’s needs. It currently has offices in Bengaluru, Chennai, Hyderabad, and Manila.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Candidate must be a graduate of a bachelor’s degree or related discipline.
• Candidate must have at least 10-12 years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 8++ years of financial services industry experience, of which 5+ years must include direct experience in risk management demonstrated through work.
• Must have strong understanding of Process, Risk and Control and experience with RCSA (Risk Control Self Assessments)
• Must have meaningful knowledge across enterprise risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
• Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently
• Good oral communication skills and strong written communication
• Attention to detail & critical deadlines
• Sound knowledge of MS Office especially Excel and PowerPoint
• Certification in Risk Management such as ORM/FRM/CISA is desirable
• Strong relationship management skills
• Ability to effectively listen and elicit information
• Ability to exercise independent judgment to identify and resolve problems
• Time management skills and ability to meet deadlines coupled with experience renegotiating times lines when needed.
• Thorough knowledge of industry standards and best practices around risk management processes.
• Proficiency with risk types, methodologies and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
• Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies.
• Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
• Familiar with various quality assurance techniques.
• Risk management experience with demonstrated leadership skills and ability to drive improvements.
• Proficient at influencing and consulting strategically across a large organization and with various levels of leadership/stakeholders.
• Experience communicating in both written and verbal formats with senior executive-level leaders.
• Balance strong, innovative problem solving skills with the practical ability to implement workable solutions to problems in a fast-paced, deadline driven environment.
• Demonstrated negotiation skills, especially with difficult topics when partnering with senior management. This includes the willingness and ability to question decisions, understand direction and escalate issues, where necessary.
• Candidate must be amenable to work on a night shift and be located at Taguig City

We are looking for a Business Control Lead Officer who is responsible for establishing recurring review cycles with process review control owners, support affirmation process and assurance the operating model is working as expected. Support the RCSA execution and change management program.
The right candidate will be responsible for proactive self-identification of issues and events, root cause analysis, resolution of control deficiencies and provides insight into emerging risks while operating in a very dynamic manner, connecting and building relationships with key partners across respective CSBB Business Group / Enterprise Function.

In this role, you will:

• Lead complex initiatives designed to mitigate current and emerging risks with broad impact
• Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
• Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies
• Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
• Develop and implement risk monitoring and risk reporting processes and controls
• Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
• Lead Control Management project or virtual teams

Required Qualifications:

• 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Candidate must be a graduate of a bachelor’s degree or related discipline.
• Candidate must have at least 10-12 years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 8++ years of financial services industry experience, of which 5+ years must include direct experience in risk management demonstrated through work.
• Must have strong understanding of Process, Risk and Control and experience with RCSA (Risk Control Self Assessments)
• Must have meaningful knowledge across enterprise risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
• Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently
• Good oral communication skills and strong written communication
• Attention to detail & critical deadlines
• Sound knowledge of MS Office especially Excel and PowerPoint
• Certification in Risk Management such as ORM/FRM/CISA is desirable
• Strong relationship management skills
• Ability to effectively listen and elicit information
• Ability to exercise independent judgment to identify and resolve problems
• Time management skills and ability to meet deadlines coupled with experience renegotiating times lines when needed.
• Thorough knowledge of industry standards and best practices around risk management processes.
• Proficiency with risk types, methodologies and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
• Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies.
• Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
• Familiar with various quality assurance techniques.
• Risk management experience with demonstrated leadership skills and ability to drive improvements.
• Proficient at influencing and consulting strategically across a large organization and with various levels of leadership/stakeholders.
• Experience communicating in both written and verbal formats with senior executive-level leaders.
• Balance strong, innovative problem solving skills with the practical ability to implement workable solutions to problems in a fast-paced, deadline driven environment.
• Demonstrated negotiation skills, especially with difficult topics when partnering with senior management. This includes the willingness and ability to question decisions, understand direction and escalate issues, where necessary.
• Candidate must be amenable to work on a night shift and be located at Taguig City.

Job Expectations:

• Identify, assess and mitigate risks across all risk types, in coordination with LOB and assurance activities consistent with the risk management framework and policies established by Independent Risk Management.
• Support LOB RCSA Affirmation process(s) and related feeder/governance meetings.
• Review and approval process for line managers through senior management
• Support the execution and maintenance of RCSA program which includes:
• Identify risks applicable for the RAU
• Ensure data is up to date
• Identify items that are applicable to the RAU in the data provided
• Identify risk drivers
• Ensure process inventory is updated in the RCSA RAU
• Assesses, documents, and communicates emerging risks, themes and identified control deficiencies to management and risk partners in a timely manner.
• Foster strong relationships with team and collaborate effectively. Ensures coordination with team, line of business, other business units, Audit, and regulators on risk related topics.
• Ensures internal collaboration with the team, line of business/ partners.
• Interfaces internally with the team, line of business, and risk partners.
• Timely update, reporting and escalation of issues.
• Closely work with GDAs to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes
• Partners with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment.
• Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact.
• Assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.