Lead Development Representative - UK Public Sector

at  Amazon Web Services EMEA SARL Irish Branch

• Bachelor’s degree or equivalent
  Amazon Web Services (AWS) is looking for a Lead Development Representative to join our thriving community and growing business in the UK as part of the EMEA Public Sector team. You will join a friendly and supportive team, working together to bring the latest in disruptive cloud computing technologies to organisations serving our Public Sector customers, including: government agencies, state-owned companies, educational institutions, healthcare and non-profit organisations. Our Public Sector teams help customers build a deeper understanding of hyper-scale cloud technology and application architectures, and they have the consultative and leadership skills required to drive deliver successful outcomes.
  The Public Sector Global Lead Development Team is expanding! As a Lead Development Representative (LDR) covering the UK market, you will be an important member of the account management organisation, playing a critical role in qualifying leads, profiling customers and providing input on which lead development campaigns generate the best leads. Working in collaboration with your global peers, marketing, account managers and the partner channel, your primary objective is to identify and create qualified opportunities for the team you support. Quite often you will be the customer’s very first introduction to the AWS experience!

Key job responsibilities

• Manage incoming leads in a timely manner in a wider geographical region
• Conduct discussions with prospects and existing customers over the phone to identify and qualify opportunities
• Understand customer pain points, gather technical requirements and correlate business value to customer needs
• Generate interest and provide vision of the portfolio of AWS solutions to potential customers
• Understand existing and developing technologies as it relates to cloud computing
• Achieve monthly qualification goals
• Update and maintain customer information within SalesForce.com
• Provide account management team with detailed call notes to ensure the opportunity is understood and next steps are clearly defined
• Present a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or market

If you can educate AWS customers about the art of the possible, while challenging the impossible, come build the future with us.

BASIC QUALIFICATIONS:

• College/University Degree or equivalent experience
• Technical interest with relevant experience in IT prospecting or sales
• Experience using a CRM/Customer Relationship Management tool
• Experience using the Microsoft Office Suite
• Excellent verbal and written communication skills, with business-fluent English to be able to drive discussions in a customer organisation.
• A passion for technology and for learning.

THE FOLLOWING QUALIFICATIONS ARE DESIRED BUT NOT REQUIRED:

• Self-starter with highly developed interpersonal skills and organizational skills, decisive and result oriented who is prepared to work in a fast-paced, demanding environment
• Target orientated, ambitious, creative, customer focused
• Experience working in a customer-facing role.
• AWS certification (e.g. AWS Cloud Practitioner, AWS Solutions Architect Associate) or other industry certification.
  We are open to hiring candidates to work out of one of the following locations:

Dublin, D, IRL

• Experience managing customer relationships

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489)

• Manage incoming leads in a timely manner in a wider geographical region
• Conduct discussions with prospects and existing customers over the phone to identify and qualify opportunities
• Understand customer pain points, gather technical requirements and correlate business value to customer needs
• Generate interest and provide vision of the portfolio of AWS solutions to potential customers
• Understand existing and developing technologies as it relates to cloud computing
• Achieve monthly qualification goals
• Update and maintain customer information within SalesForce.com
• Provide account management team with detailed call notes to ensure the opportunity is understood and next steps are clearly defined
• Present a high level, technical solution to diverse audiences which include AWS colleagues, prospects and customers relevant to target industry or marke