Lead Digital Product Manager

at  Allstate

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

JOB DESCRIPTION

The Lead Digital Product Manager acts as a player/coach who drives multiple products across a platform, evangelizing iterative development and value generation, owning individual products as needed. The Lead Digital Product Manager owns the product portfolio strategy, ensures alignment of roadmaps, and negotiates sequencing of work based on enterprise priorities across the product portfolio while defining, delivering, and managing the lifecycle of one or more products in alignment with customer and company KPIs. The role enforces measurement of performance across the product portfolio and authors the compelling story of collective success. The role will focus on the continued delivery of CEME and the ASC products, along with driving towards our vision for the Connected Consumer Cloud.

EDUCATION AND EXPERIENCE:

• 4 year Bachelors Degree (Preferred)
• 10 or more years of experience (Preferred)
• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

FUNCTIONAL SKILLS:

• Ability to operate in an environment driven by KPIs with the accountability to determine the best course of action to meet required numbers
• Ability to work with remote teams across multiple locations
• Ability to deliver great customer experiences across channels and touchpoints
• Validates backlog concepts by leveraging customer-centric thinking, discovery and research, rapid iteration and lean practices.
• Ability to generate all product, project and platform artifacts for product development and product management
• Ability to define and track product-specific analytics measuring product success and other key data points

SKILLS

Customer Centricity, Digital Literacy, Inclusive Leadership, Influencing Others, Learning Agility, Product Management, Product Strategies, Relationship Building, Results-Oriented, Systems Thinking

KEY RESPONSIBILITIES:

• Drives the collaboration in creating large complexity products and their features through advocating for great omni-channel experiences
• Focuses on leveraging an iterative test and learn approach for user insights, design, and development.
• Serves as an expert for squad and zone
• Partners closely across business teams representing user and company needs, presenting to internal stakeholders as the product expert
• Leads and facilitates direction and collaboration with leadership and internal stakeholders to determine product priorities
• Partners closely with engineering, user experience, customer experience strategy, and design to ensure quality and consistency of experiences
• Identifies opportunities that arise from new technologies
• Partners regularly with executive stakeholders
• Presents to executive leadership
• Drives multi-squads/zone to overall product vision, strategy, development and execution, including product definition and initiative/roadmap development.