Lead Patient Services Specialist

at  Providence

DESCRIPTION

Lead Patient Services Specialist \On Site, Full Time
This individual is responsible for the day-to-day staff management, identification of issues with resolution, and staff quality/productivity measures. This position is responsible for promoting a positive patient experience and ensuring patient satisfaction.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

PREFERRED QUALIFICATIONS:

• Associate’s Degree Healthcare or Business Administration.
• Upon hire: Provider Basic Life Support (BLS) - American Heart Association
• Upon hire: Certified Healthcare Access Associate (CHAA)
• Upon hire: Certified Revenue Cycle Specialist (CRCS)
• 6 months Familiarity with basic financial clearance functions.
• 3 years Supervisory experience in outpatient registration or related experience in healthcare setting.
• 1 year Knowledge of Epic applications.
• 6 months Coursework in subjects such as team building, facilitating teams, process improvement, conflict resolution, etc.
• Experience with MEDITECH system.

Please refer the Job description for details