Lead Product Manager - AI Checkout, Tech

at  Paypal

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: We are on a mission to revolutionize commerce globally by connecting consumers and merchants with personalized shopping experiences and we are seeking a highly motivated, self-starter Product Manager to join our Checkout AI team to help achieve this mission. This role will help shape the next generation of checkout at PayPal impacting over 400+ million consumers and 30+ million merchants around the world by creating AI/ML foundations and capabilities that deliver a delightful and personalized shopping and checkout experience. This is a new role at PayPal, and as a technical product manager you will establish your vision, define the playbook and operating model, work closely in refining your roadmap and drive fast-paced experimental execution culture. We are looking for someone with passion to delight customers, who is obsessed about data, training loops and driving product roadmaps from data insights. This person has sharp problem-solving skills, and excellent collaboration and communication skills. This person has successfully launched and scaled AI products defining login experiences, data training strategy and understands best practices in data modeling and AI Products. To be successful the candidate needs to excel in a highly collaborative, cross-functional, values-driven environment and lead by collaboration. If you are a tenured AI product leader, enjoys solving hard problems and a technologist at heart looking for your next opportunity to create real impact – Please submit your application below and lets chat!
Job Description:

AS A LEAD TECHNICAL PRODUCT MANAGEMENT, AI CHECKOUT, YOUR RESPONSIBILITIES WILL BE:

• Define and Build the next generation of AI driven experiences at PayPal working across our data platform teams and operating as a key driver of our AI product strategy
• Drive product and platform vision and create capabilities that add value to both merchants and consumers. Identify new unmet opportunities and gaps in the portfolio by analyzing the market and ecosystem.
• Collaborating cross functionally in defining the personalization opportunities across the consumer journey, and define best in class personalization experiences for PayPal consumers globally.
• Evangelize, Communicate and Influence, by driving alignment on vision, roadmap, investment needs, risks and opportunities with large cross functional teams, leaders, including C-level executives.
• Develop experiments playbook so our models and teams are constantly learning and developing and evangelize a strong point of view on how to improve KPIs.
• Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams).
• Run lean experiments to learn and develop a strong point of view on how to improve KPIs
• Define and develop closely with Data Science and Platform leadership the core data products needed to power personalized experiences.
• Define and measure key AI Platform performance indicators to evaluate and understand product value, performance and compute costs.
• Identifying new opportunities based on research, industry trends and best practices, driving innovation and platform improvements.
• Deliver results. Own business outcomes and be responsible for hitting experience and revenue targets.

SUCCESS IN THIS ROLE REQUIRES:

• Technical and business acumen with Identity, Data Normalization, Data usage limitation and AI driven personalization product background are critical along with demonstrating experience in defining and driving transformation initiatives.
• Experience inspiring and mobilizing all levels of the organization with your product vision, data centric thinking and customer/developer passion.
• Being comfortable in navigating with ambiguity and establishing an iterative roadmap and experimentation culture.
• Defining the product and customer experience with high quality business requirements and user stories while managing scope of each product release and refining the technology architecture and scalability for the use case.
• Helping the teams move forward swiftly with rigor, speed and transparency in decision-making. Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical.