Lead Product Manager, GenAI

at  HR Block

As a Lead Product Manager on our emerging technology team, you will have the opportunity to bring new products in the genAI/ML space to life, in test and at scale, for end-users. Your role will involve a blend of strategic thinking, technical acumen, and cross-functional collaboration to build and launch new, best-in-class customer experiences. We offer a supportive and collaborative work environment with opportunities for career growth and professional development.

Behavioral Traits:

• Ability to quickly understand, drive, and influence business process and technical design discussions with engineering, data science and product stakeholders
• Natural leader with strong communication skills and experience building new product vision and strategy
• Ability to thrive in a constantly evolving technology environment
• The candidate must be willing to learn new technologies and share learnings with peers continually
• Customer obsessed with ability to thread the needle on business outcomes

What you will do…

• Lead a cross-functional effort to bring new customer-facing experiences to life
• Collaboration with data scientists and engineers to define technical requirements
• Creation of requirements, roadmap, and MVP launch criteria for new experiences leveraging emerging technologies
• Conduct user research, market analysis, and competitive benchmarking to validate hypotheses and inform product decisions
• Prioritization of features and enhancements, including, but not limited to, development of OKRs, OSTs, and leadership of discovery ceremonies

• Lead a cross-functional effort to bring new customer-facing experiences to life
• Collaboration with data scientists and engineers to define technical requirements
• Creation of requirements, roadmap, and MVP launch criteria for new experiences leveraging emerging technologies
• Conduct user research, market analysis, and competitive benchmarking to validate hypotheses and inform product decisions
• Prioritization of features and enhancements, including, but not limited to, development of OKRs, OSTs, and leadership of discovery ceremonie