Lead Sales Associate - Part-Time - TOMMY HILFIGER

at  PVH

OVERALL RESPONSIBILITIES

• Consistently provides TH Customer Service to company standard.
• Keep merchandise filled to appropriate levels on sales floor.
• Ensure the store is visually distinctive and appearance impeccably maintained.
• Minimize shortages through proper loss prevention procedures.
• Demonstrates awareness of store sales plans and results.
• Demonstrates awareness of individual contribution to business results.
• Follow all operational policies and procedures.
• Manage time and prioritize tasks.
• Demonstrate effective written and verbal communication skills.
• Attends Take 5 meetings and participates in staff meetings, as required.

CUSTOMER SERVICE RESPONSIBILITIES

• Generate maximum sales potential in accordance with the TH Customer Service standards.
• Builds repeat customer base through excellent data capturing and service.
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
• Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
• Demonstrate effective written and verbal communication skills.
• Manage time and prioritize tasks.

OPERATIONAL RESPONSIBILITIES

• Adhere to Policies and Procedures.
• Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
• Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
• Operate all register transactions including that of management (refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, cash pulls)
• Authorized to reconcile all media when requested: Count in register tills, count down register tills, safe cash fund secondary verification, audit registers between cashiers.
• Able to lift a minimum of 40 pounds and able to stand for long periods of time.

MERCHANDISING & VISUAL RESPONSIBILITIES

• Ensure consistent and accurate replenishment of product onto the sales floor.
• Comply with visual presentation standards.
• Execute markdowns and re-merchandise, as needed.
• Maintain store organization fixtures/hardware/general cleanliness.
  PVH Canada Inc. shall notify its employees and the public about the availability of accommodation for applicants with disabilities and its recruitment process.